ServiceNow Solution Architect

ServiceNow Solution Architect
Location: Remote in USA
Contract Type: Long-term / Ongoing

Our client, a global provider of networking and security solutions, are hiring a ServiceNow Solution Architect to lead the next phase of their ServiceNow implementation. This is a long-term contract position where you will serve as a subject matter expert for the Technology Service Management (TSM) module, working closely with both US and European development teams to help shape their architecture and development strategy.

Responsibilities

• Lead design and architectural decisions for Phase 2 of their ServiceNow implementation.

• Advise and shape the architecture and development approach to meet business needs.

• Collaborate with cross-functional teams, including US and European developers, to ensure successful implementation and adoption.

• Act as a long-term subject matter expert for TSM within ServiceNow.

• Provide guidance on best practices, platform optimization, and future roadmap planning.

• Influence and impact strategic decisions at the senior leadership level regarding the ServiceNow platform.

• Collaborate closely with internal teams and stakeholders to align platform strategy.

• Identify gaps and recommend improvements based on previous phase learnings.

Skillset

• Extensive experience in ServiceNow Architecture, with a strong focus on TSM.

• Proven ability to lead complex implementations across multiple geographies.

• Strong advisory skills with a track record of influencing senior leadership.

• Hands-on experience defining scalable and sustainable ServiceNow solutions.

54676