ServiceNow Developer

Honolulu, Hawaii

  ServiceNow - Developer

Permanent

Our client, a growing ServiceNow Solutions organization, are hiring a ServiceNow Developer to join the team remotely. The successful candidate will be responsible for maintaining, enhancing, and supporting ServiceNow environments, with a particular focus on Service Portal and Employee Center.

Responsibilities

  • Maintain, support and continuously improve existing ServiceNow environments within a managed services team.

  • Diagnose, troubleshoot and resolve platform issues while documenting fixes and enhancements.

  • Configure, customize and maintain Service Portal and Employee Center to meet client requirements.

  • Collaborate with stakeholders to gather requirements and deliver solutions aligned with ServiceNow best practices.

  • Monitor and ensure platform stability, performance and compliance with governance standards.

  • Participate in change control processes and provide technical expertise to support service delivery objectives.

Skillset

  • US Citizenship is required due to federal requirements.

  • 3–5 years of hands-on ServiceNow development experience.

  • Certified ServiceNow System Administrator (CSA) is required.

  • At least one Certified Implementation Specialist (CIS) certification is required (e.g. ITSM, HRSD, CSM).

  • Strong experience with ServiceNow Employee Center and Service Portal development and customization.

  • Solid understanding of ServiceNow architecture, JavaScript/Glide scripting, and platform best practices.

  • Experience working in a managed services or support-focused environment.

  • Excellent analytical, problem-solving, and communication skills.

Benefits

  • Salary: Max. $150,000 depending on experience.

  • Fully Remote working (US Only).

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