ServiceNow Technical Project Manager (On Prem Migration to Cloud)

Berlin

ServiceNow - Product / Platform Owner

Contract

Technical Project Manager – ServiceNow Cloud Migration (Contract)
Location: Germany (Hybrid)
Duration: 9 months (January – September)
Languages: Fluent German
Start Date: January 2026

Our client, a global IT Services and Consulting company, is hiring an experienced Technical Project Manager / Programme Manager to join the team in Germany on a nine-month contract. Working on a large-scale transformation programme moving from a single-service provider model to a multi-service provider environment, the successful candidate will lead the on-premise to ServiceNow Cloud migration, from initial assessment and planning through to testing, pilot migration and final go-live.

Responsibilities

Lead the ServiceNow on-prem to cloud migration project as overall Transition Manager / Programme Manager.
Assess the current landscape (data, modules, and integrations) and plan a detailed, step-by-step migration roadmap.
Oversee planning, testing and implementation phases, including a controlled pilot and final migration weekend.
Manage all stakeholder relationships across the company, clients and ServiceNow (triangle management structure).
Drive governance, quality assurance and risk management across all project stages.
Ensure alignment with compliance and KRITIS (critical infrastructure) requirements.
Deliver a stable, scalable and optimised ServiceNow cloud environment.

Skillset

At least 10 years of experience managing complex IT transformation projects (in Triangular relationship)
Minimum of 5 years in the role of Transition Manager / Technical Project Manager within the ServiceNow ecosystem.
Proven track record delivering on-prem to ServiceNow Cloud migrations end-to-end.
Strong technical understanding of ServiceNow instances, integrations, and infrastructure.
Prior experience as a ServiceNow Technical Consultant or equivalent highly desirable.
Knowledge of KRITIS-relevant environments and associated compliance frameworks.
Project Management Certification (PMI, PRINCE2 Practitioner, PRINCE2 Agile, Scrum, or equivalent).
Excellent communication and stakeholder management skills.
Fluent in German (C2/native) and proficient in English.