ServiceNow Developer (Secret Clearance Required)

Virginia

ServiceNow - Developer

Permanent

Our client, an IT Services company who specialize in the federal sector, are hiring a talented ServiceNow Developer to join their team in Virginia. The successful candidate will be responsible for designing, developing and enhancing ServiceNow solutions that enable mission-critical operations for the government and commercial clients.

Responsibilities

Work both independently and collaboratively within a technical team to deliver robust, high-quality solutions.
Support internal and external customers by operating across multiple ServiceNow instances and domains.
Leverage Agile/Scrum practices to plan, manage and execute development tasks.
Provide guidance to functional and administrative teams on design, development and ServiceNow best-practice approaches.
Partner with business, systems and technology stakeholders to gather, analyse and refine business and technical requirements.
Design and develop enhancements and solutions across existing ServiceNow applications.
Create and maintain platform components, including Business Rules, Script Includes, Client Scripts, ACLs and Workflow Activities.
Lead and support the deployment of new applications and feature enhancements within the ServiceNow platform.
Identify, troubleshoot and analyse system performance issues, recommending improvements where necessary.

Skillset

Solid understanding and practical experience with the broader ServiceNow suite, including Service Catalog, Service Portal, Reporting, Incident Management, Knowledge Base and related modules.
Strong communication and active-listening abilities, with the capacity to collaborate effectively with both technical and non-technical stakeholders.
Demonstrated development experience beyond the ServiceNow platform, supported by strong analytical and problem-solving skills.
Familiarity with IT Service Management, Asset and Configuration Management and ITIL/ITSM practices.
Hands-on experience working within Agile/Scrum delivery environments.
Solid understanding of the system and software engineering lifecycle, including requirements analysis, solution design, implementation, support and enterprise monitoring.
Experience working with large datasets and performing data analysis or modelling to support strategic decision-making.