Welcome to episode 287 of the AI in Action podcast, the show where we break down the hype and explore the impact that Data Science, Machine Learning and Artificial Intelligence are making on our everyday lives.

Powered by Alldus International, our goal is to share with you the insights of technologists and data science enthusiasts to showcase the excellent work that is being done within AI in the United States and Europe.

Today’s guest is Gaurav Bhattacharya, CEO at involve.ai in Santa Monica, CA. Involve.AI are on a mission to make the world’s companies more customer centric. involve.ai organizes all customer data and makes it useful to stop customers from leaving and expand them to increase revenue. The magic is in the AI to find signals from all unstructured data and predict churn and expansion from sources like CRM, product usage and behavior data, emails, calls and support channels.

In the episode, Gaurav will discuss:

The mission to make the worlds companies more customer centric

How they went about building their platform

Use cases of the benefits that involve.ai brings to customers

Successfully growing the team from the ground up

What it’s like to be part of the AI/ML team

What excites him for the future at involve.ai

Exciting opportunities within the team

To find out more about Gaurav and the fascinating work at involve.ai, check out the website www.involve.ai or follow them on Linkedin and Twitter @ai_involve. You can also connect with Gaurav on Linkedin or follow him on Twitter @gauravbhattac16. 

What did you think of Gaurav’s podcast? Where do you see the future of AI and Data Science in the industry heading in the next few years? We would love to hear your thoughts on this episode, so please leave a comment below.

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