Welcome to episode 447 of the AI in Action podcast, the show where we break down the hype and explore the impact that Data Science, Machine Learning and Artificial Intelligence are making on our everyday lives.

Powered by Alldus International, our goal is to share with you the insights of technologists and data science enthusiasts to showcase the excellent work that is being done within AI in North America and Europe.

Today’s guest is Justin Nguyen, Head of Customer Service Data Engineering and Analytics at Chewy. Founded in 2011 and headquartered in Plantation, Florida, Chewy are on a mission to be the most trusted and convenient destination for pet parents (and partners) everywhere. Behind the scenes, their talented teams are made up of innovators, delighters, big-thinkers, and of course, passionate pet people – creating a place where you’ll be empowered to build, grow and unleash your fullest potential.  

Chewy’s Customer Service Data Analytics Team are deeply valued and trusted advisors to the business, delivering extraordinary insights that drive and differentiate the Chewy customer experience. They strategically leverage their data expertise to inform and guide critical decisions at all levels of the organization. The team works closely with business leaders to understand their needs and provide custom solutions that meet their unique challenges. They are invested in the success of the business and committed to delivering results that exceed expectations.

In the episode, Justin will talk about:

The current work he is doing with Chewy

His background and previous work with 7-Eleven

An interesting Computer Vision project for baby monitoring

His passion for tech and fun Computer Vision applications in his home

Deciding what AI applications to explore

What future of AI and Analytics looks like at Chewy

To find out more about all the great work happening at Chewy, check out the website careers.chewy.com or follow them on LinkedIn, Instagram and Twitter @LifeAtChewy. You can also connect with Justin directly on LinkedIn.

If you’re interested in exploring our latest Data Science &ML jobs, check out our live vacancies or upload your resume today to keep up to date with all the latest opportunities.

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