Welcome to episode 153 in our Digital Transformation series of the Alldus podcast, the show where we highlight the brightest talent and technical leadership within the ServiceNow ecosystem.

Powered by Alldus International, our goal is to share with you the insights of leaders in the field to showcase the excellent work that is being done within Digital Transformation and ServiceNow implementations across the United States and Europe.

Today’s guest is Amy Giovannucci, Platforms Capability Lead & Managing Director at Accenture Federal Services. Headquartered in Virginia, Accenture Federal Services believe nothing matters more than helping the federal government do the extraordinary things it takes to make the nation stronger, safer and life better for everyone. They bring the most advanced R&D, the latest technologies, and human-centered design together with the power and commercial innovation of Accenture’s global network to the federal government.

Amy has been invested and passionate for over 20 years in Digital Transformation, Digital Platforms, Operating Models, Centers of Excellence, User and Customer Experience, and Service Management within the Government sector. In her current role with Accenture Federal Services, she leads a group of incredible digital platform practitioners who are working to improve, digitize and change the way that the Federal government works and the way citizens consume services.

In this episode, Amy talks about:

Her 17 years of experience at Accenture, focusing on ServiceNow & platforms

Their focus on ERP transformation, digital platforms growth & converged solutions

Using Generative AI solutions for federal efficiency, personalization and support

Hyper growth with a Gen AI focus and diverse capabilities expansion

Team-focused leadership, adaptability & career support in hyper-growth situations

Accenture’s strength in evolving talent, collaboration & impactful federal mission work

To find out more about all the great work happening at Accenture Federal Services, check out the website www.accenture.com/industries/afs-index or follow them on LinkedIn, Instagram and X @AccentureFed. You can also connect with Amy directly on LinkedIn.

If you’re interested in exploring the latest ServiceNow opportunities, check out our live vacancies or upload your resume today to keep up to date with all the latest opportunities.

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