Welcome to episode 83 in our Digital Transformation series of the Alldus podcast, the show where we highlight the brightest talent and technical leadership within the ServiceNow ecosystem.

Powered by Alldus International, our goal is to share with you the insights of leaders in the field to showcase the excellent work that is being done within Digital Transformation and ServiceNow implementations across the United States and Europe.

Today’s guest is Andy Ho, VP of Learning Experience and Innovation at ServiceNow in San Diego, CA. Andy is a senior leader of a Training and Certification team with 25 years of training experience in the enterprise software industry. He has directed, developed and delivered classes in a variety of formats including instructor-led, virtual and cloud-based platforms.

Currently, Andy is leading a team focused on learning experiences and innovation at ServiceNow. His focus is on exploring ways to reimagine how people learn by implementing new technologies into the classroom including Artificial Intelligence, Machine Learning, Augmented Reality, Virtual Reality and the metaverse.

In the episode, Andy talks about:

His role and responsibilities as VP of Learning Experience and Innovation

What keeps him motivated working at ServiceNow

Trends he is seeing in the Learning world

Challenges in keeping people’s attention

How to do less better

Using the ServiceNow community to support learning

To find out more about all the great work happening at ServiceNow, check out the website www.servicenow.com or follow them on LinkedIn, Instagram and Twitter @ServiceNow. You can also connect with Andy directly on Linkedin.

What did you think of Andy’s podcast? Where do you see the future of ServiceNow and Digital Transformation heading in the next few years? We would love to hear your thoughts on this episode, so please leave a comment below.

If you’re interested in exploring the latest ServiceNow opportunities, check out our live vacancies or upload your resume today to keep up to date with all the latest opportunities.

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