Welcome to episode 181 in our Digital Transformation series of the Alldus podcast, the show where we highlight the brightest talent and technical leadership within the ServiceNow ecosystem.

Powered by Alldus International, our goal is to share with you the insights of leaders in the field to showcase the excellent work that is being done within Digital Transformation and ServiceNow implementations across the United States and Europe.

Today’s guest is Andy Venables, Chief Technology Officer at POPX. Founded in 2018,POPX are a team of MSP seasoned technologists and service specialists who believe that every MSP has the right to access transformation technology that delivers the best customer experience. It is their mission to transform technology services with “next level workflow automation,” so their customers can self-serve in an efficient, zero-touch and scalable way.

Andy has led large and complex software solution implementations across IT and technology stacks for many years. He has a remarkable background working with and improving the operations of Managed Service Providers and software houses before a notable tenure of over six years at ServiceNow as a Senior Architect.  Andy is a strong advocate of aligning technology to value-generating business outcomes, a methodology he applies to all POPX deployments.

In the episode, Andy talks about:

How his Lifelong passion for tech led to his ServiceNow career

Realizing a passion for tech over sales

How his time with ServiceNow sparked transitioning into his own ServiceNow consultancy

Thriving on strong direction, culture and a collaborative ecosystem

PopX’s managed ServiceNow services to ensuring lasting customer success

How certifications build client confidence, but outcomes matter most for POPX

The pace of change is accelerating powered by Gen AI

To find out more about all the great work happening at POPX, check out the website www.popx.co.uk or follow them on LinkedIn and X @POPXmsp. You can also connect with Andy directly on LinkedIn.  

If you’re interested in exploring the latest ServiceNow opportunities, check out our live vacancies or upload your resume today to keep up to date with all the latest opportunities.

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