Welcome to episode 136 in our Digital Transformation series of the Alldus podcast, the show where we highlight the brightest talent and technical leadership within the ServiceNow ecosystem.

Powered by Alldus International, our goal is to share with you the insights of leaders in the field to showcase the excellent work that is being done within Digital Transformation and ServiceNow implementations across the United States and Europe.

Today’s guest is Derek Nohr, Director of ServiceNow at Avalara. Founded in 2004, Avalara aspire to be part of every transaction in the world. With their tax compliance software solutions, your business can automate manual processes and reduce errors, while increasing compliance and saving time and money. Businesses of all sizes use Avalara to help with tasks throughout the tax compliance process, including registration and licensing, calculation, document management, reporting and e-invoicing.

In this episode, Derek will discuss:

His role & how he got into the world of ServiceNow

Prioritizing automation, employee experience and ServiceNow updates

Using the platform for workflow solutions and advanced AI adoption at Avalara

How ServiceNow enhanced their processes, efficiency and automation

His advice to focus on maintenance and smart customization in ServiceNow

Building a winning ServiceNow team on a foundation of trust

The potential of AI on the ServiceNow platform

His advice to work hard with talent and prioritize company culture

To find out more about all the great work happening at Avalara, check out the website www.avalara.com or follow them on LinkedIn, Instagram and X @avalara. You can also connect with Derek directly on LinkedIn.

If you’re interested in exploring the latest ServiceNow opportunities, check out our live vacancies or upload your resume today to keep up to date with all the latest opportunities.

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