Welcome to episode 104 in our Digital Transformation series of the Alldus podcast, the show where we highlight the brightest talent and technical leadership within the ServiceNow ecosystem.

Powered by Alldus International, our goal is to share with you the insights of leaders in the field to showcase the excellent work that is being done within Digital Transformation and ServiceNow implementations across the United States and Europe.

Today’s guest is Doug Rezabek, Director of Strategic Initiatives and ServiceNow Practice at SOFtact Solutions. Founded in 2017, SOFtact Solutions solves problems through design, procurement, integration, execution and program management of subject matter experts, and the hardware/software necessary to implement solutions. They provide solutions for Government Agencies at the federal, state and local levels, as well as industry partners, non-profit organizations and commercial customers.

Doug has over 30 years of experience in developing, deploying and marketing IT products and solutions, as well as delivering management consulting services to Department of Defense and private sector organizations. He also has practical and extensive experience in marketing, technical/product marketing, sales, sales support, solution architecture, solution development, solution delivery, project management, training development and delivery, and organizational change management.

In this episode, Doug talks about:

The work they are doing at SOFtact Solutions

How he has developed his skills with the company

How they are utilizing ServiceNow in the defense sector

Dealing with change resistance and other challenges to overcome

The consumer experience and managing expectations

A case study of the impact they bring to customers

Advice to people starting a career in ServiceNow

To find out more about all the great work happening at SOFtact Solutions, check out the website www.softactsolutions.com or follow them on LinkedIn. You can also connect with Doug directly on LinkedIn.

If you’re interested in exploring the latest ServiceNow opportunities, check out our live vacancies or upload your resume today to keep up to date with all the latest opportunities.

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