Welcome to episode 127 in our Digital Transformation series of the Alldus podcast, the show where we highlight the brightest talent and technical leadership within the ServiceNow ecosystem.

Powered by Alldus International, our goal is to share with you the insights of leaders in the field to showcase the excellent work that is being done within Digital Transformation and ServiceNow implementations across the United States and Europe.

Today’s guests are Glenn van Kooijk, Senior Solutions Architect at Artisan Studios and Amanda Salem, Compliance and Ethics Portfolio Manager at Southwest Key Programs. With over 20 years of experience in the IT industry, Glenn specializes in digital transformation, portfolio management and innovation. In his current role, Glenn builds, influences and drives the adoption of technology solutions that enable their client’s business priorities. He leverages his skills in agile, ERP, ITSM, ITBM, and other tools and frameworks to deliver high-quality solutions.

Amanda has over ten years of experience in managing portfolios and projects driven by business leaders and C-suite personnel. She has a strong background in solution architecture, transforming ideas into technology-driven solutions that drive business innovation. Amanda is recognized for her ability to enhance organizational efficiency by aligning business processes and technologies, resulting in cost savings, improved performance and strategic flexibility. She also excels at identifying, integrating and leveraging new technologies to drive business success.

In this episode, Glenn and Amanda talk about:

Their background and current work within ServiceNow

How ServiceNow can support businesses of all sizes

ServiceNow’s versatility and quick time-to-market capabilities

Solving customer problems and defining unmet needs

Understanding the capabilities, functions and features of ServiceNow

Balancing your internal and external experts

The importance of an Agile practice

Their top advice for newcomers to ServiceNow

To find out more about all the great work happening at Artisan Studios, visit the website www.artisan-studios.com or follow them on LinkedIn. To find out more about Southwest Key programs, visit their website www.southwestkey.org or check them out on LinkedIn. You can also connect with both Glenn and Amanda directly on LinkedIn.

If you’re interested in exploring the latest ServiceNow opportunities, check out our live vacancies or upload your resume today to keep up to date with all the latest opportunities.

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