Welcome to episode 165 in our Digital Transformation series of the Alldus podcast, the show where we highlight the brightest talent and technical leadership within the ServiceNow ecosystem.

Powered by Alldus International, our goal is to share with you the insights of leaders in the field to showcase the excellent work that is being done within Digital Transformation and ServiceNow implementations across the United States and Europe.

Today’s guest is Greg Wheeler, Public Sector Vertical Lead at CDW ServiceNow Solutions. As a ServiceNow Elite Partner, CDW helps you optimize the value of your ServiceNow investment and streamline IT operations across your organization. With customers ranging from Fortune 500 companies to some of the nation’s leading healthcare organizations and higher education institutions, their team have the experience to help you succeed with your ServiceNow initiatives.

Greg is responsible for defining a catalog of solutions based on industry best practice frameworks and optimizing the ServiceNow platform for government clients at CDW. Part of this role is identifying consistent, reliable, repeatable processes for marketing, scoping and delivering the identified services. Delivery includes both the technical delivery (e.g. configuration of the ServiceNow platform) as well as appropriate Organizational Change Management methods to ensure their clients’ success.

In this episode, Greg talks about:

His career journey & overview of their work at CDW

How the Public sector mirrors private sector but with distinct challenges

ServiceNow’s possibilities beyond IT to enhance the citizen experience

Utilizing ServiceNow to aid school districts in asset management and interaction

Establishing a CoE to merge ServiceNow expertise with practitioner insight

How the Government blends strategic planning with agile implementation

How CDW blends large-scale capability with agile innovation

To find out more about all the great work happening at CDW ServiceNow Solutions, check out the website www.cdw.com/ServiceNowSolutions or follow them on LinkedIn and X @CDWCorp. You can also connect with Greg directly on LinkedIn.

If you’re interested in exploring the latest ServiceNow opportunities, check out our live vacancies or upload your resume today to keep up to date with all the latest opportunities.

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