Welcome to episode 143 in our Digital Transformation series of the Alldus podcast, the show where we highlight the brightest talent and technical leadership within the ServiceNow ecosystem.

Powered by Alldus International, our goal is to share with you the insights of leaders in the field to showcase the excellent work that is being done within Digital Transformation and ServiceNow implementations across the United States and Europe.

Today’s guest is Jacques Clement, Business and Integration Architect – Associate Director at Accenture in Luxembourg. Accenture is a global professional services company with leading capabilities in digital, cloud and security. Powered by the world’s largest network of Advanced Technology and Intelligent Operations centers, they serve clients in more than 40 industries across 120+ countries. Accenture embrace the power of change to create value and shared success for their clients, people, shareholders, partners and communities.

Jacques is an experienced IT specialist with a unique combination of technical skills, business acumen and international exposure. He has held a wide variety of technical, operational and managerial positions which has shaped a work ethic made of high standards, leadership by example, client commitment and professional excellence. Jacques had the privilege of working on international projects for the past 30 years which has given him wide experience in dealing with multiple cultures and interacting with remote teams.

In this episode, Jacques talks about:

Positioning ServiceNow for maximum customer value at Accenture

Accenture’s role to amplify ServiceNow’s potential globally

An insight of the CMA program with value-focused advisor training

How the CMA fills ServiceNow value gaps

Forming tight, collaborative bonds for success

The CMA exam assesses platform skills with a real-case presentation

Prepare to continuously build and craft a cohesive, relevant story

Accenture’s investment in Generative AI and ServiceNow

To find out more about all the great work happening at Accenture, check out the website www.accenture.com or follow them on LinkedIn, Instagram and X @accenturebelux. You can also connect with Jacques directly on LinkedIn.

If you’re interested in exploring the latest ServiceNow opportunities, check out our live vacancies or upload your resume today to keep up to date with all the latest opportunities.

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