Welcome to episode 192 in our ServiceNow series of the Alldus podcast, the show where we highlight the brightest talent and technical leadership within the ServiceNow ecosystem.

Powered by Alldus International, our goal is to share with you the insights of leaders in the field to showcase the excellent work that is being done within Digital Transformation and ServiceNow implementations across the United States and Europe.

Today’s guest is James Burson, Senior Director – ServiceNow Practice Lead at Jade Global. Founded in 2003, Jade Global has been the growth guiding star for hundreds of mid-size to large enterprises in North America. They have enabled 21st-century visionaries with contemporary technology services that help them scale their businesses and create delightful human experiences through speed, efficiency and cost optimization.

James is a savvy technical services management professional with experience in operations, software implementation, systems architecture & implementation, project management, strategy and business management experience within technology-driven industries. He is highly-skilled in combining technology, leadership, and management practices to increase customer satisfaction, quality and productivity.

In the episode, James talks about:

His experience from IT veteran, ServiceNow expert, consultant & asset management leader

Jade Global as a trusted integrator and growth in ServiceNow

Reshaping Jade’s ServiceNow practice, driving growth & customer solutions

ServiceNow’s industry focus, Generative AI use cases and innovation

How Jade excels with culture, growth and experienced consultants

Their welcoming culture, focused growth and customer-centric opportunities

To find out more about all the great work happening at Jade Global, check out the website www.jadeglobal.com or follow them on LinkedIn, Instagram and X @JadeGlobal. You can also connect with James directly on LinkedIn.

If you’re interested in exploring the latest ServiceNow opportunities, check out our live vacancies or upload your resume today to keep up to date with all the latest opportunities.

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