Welcome to the episode two in our ServiceNow Federal Friday series of the Alldus podcast, the show where we highlight the brightest talent and technical leadership within the ServiceNow Federal ecosystem.

Powered by Alldus International, our goal is to share with you the insights of leaders in the field to showcase the excellent work that is being done within Digital Transformation and ServiceNow implementations across the United States and Europe.

Today’s guest is Jonathan Alboum, Federal Chief Technology Officer at ServiceNow. In his role with the Federal Government at ServiceNow, Jonathan works with federal agencies to deliver digital workflows that create great experiences and unlock productivity. Prior to ServiceNow, Jonathan was the Public Sector CTO for Veritas Technologies, where he helped government, healthcare and education organizations manage, secure and identify business value from data on premises or in multi-cloud environments.

Jonathan’s Federal government tenure includes serving as the CIO for the U.S. Department of Agriculture (USDA). He led the development of the USDA’s IT Modernization strategy, including Cloud computing, network modernization and enhanced cyber security for a $3 billion annual technology spend. In addition, he served as a leader in USDA’s Acquisition community, supporting the oversight, assessment and strategic planning of national programs comprising an acquisition portfolio of more than 70,000 awards worth $6 billion annually.

In this episode, Jonathan will discuss:

His background working in federal government

How ServiceNow is being utilized in the federal sector

A Case study of ServiceNow in the Fish and Wildlife service

Overcoming challenges of implementing ServiceNow

How ServiceNow integrates with existing systems and technologies

The role of ServiceNow in Cybersecurity & Data Privacy

ServiceNow’s RiseUp program

How ServiceNow will continue to evolve in federal government

To find out more about all the great work happening at ServiceNow, check out the website www.servicenow.com or follow them on LinkedIn, Instagram and Twitter @ServiceNow. You can also connect with Jonathan directly on LinkedIn.

If you’re interested in exploring the latest ServiceNow opportunities, check out our live vacancies or upload your resume today to keep up to date with all the latest opportunities.

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