Welcome to episode 80 in our Digital Transformation series of the Alldus podcast, the show where we highlight the brightest talent and technical leadership within the ServiceNow ecosystem.

Powered by Alldus International, our goal is to share with you the insights of leaders in the field to showcase the excellent work that is being done within Digital Transformation and ServiceNow implementations across the United States and Europe.

Today’s guest is Ric Mims, ServiceNow Solutions Director at SDI Presence. Headquartered in Chicago, SDI Presence is an IT consultancy and Managed Services Provider (MSP) that leverages its strong team presence to advance their clients to a secure digital enterprise. They offer end-to-end technology services, driving performance, continuous improvement and cost controls to better serve their constituents.

For over 25 years, SDI Presence has earned the role of trusted IT advisor to a portfolio of clients that includes utilities, airports, mass transits and government agencies throughout the United States. The firm has built a core expertise in guiding our clients through legacy IT modernization, delivering on the higher technical and security requirements of these critical, high-value environments.

In the episode, Ric will discuss:

How he got into the world of ServiceNow

His current role with SDI Presence

The importance of infrastructure change management

How companies can overcome challenges in implementing ServiceNow

Case studies of the success they bring to customers

What the future holds for ServiceNow

To find out more about Ric and all the great work happening within SDI Presence, check out the website www.sdipresence.com or follow them on Linkedin, Instagram and Twitter @SDIPresence. You can also connect with Ric on Linkedin.

What did you think of Ric’s podcast? Where do you see the future of ServiceNow and Digital Transformation heading in the next few years? We would love to hear your thoughts on this episode, so please leave a comment below.

If you’re interested in exploring the latest ServiceNow opportunities, check out our live vacancies or upload your resume today to keep up to date with all the latest opportunities.

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