Welcome to episode 186 in our Digital Transformation series of the Alldus podcast, the show where we highlight the brightest talent and technical leadership within the ServiceNow ecosystem.

Powered by Alldus International, our goal is to share with you the insights of leaders in the field to showcase the excellent work that is being done within Digital Transformation and ServiceNow implementations across the United States and Europe.

Today’s guest is Scott Carver, ServiceNow Product Owner at Rolls-Royce. Rolls-Royce have been at the forefront of innovation for more than a hundred years, helping to power, protect and connect the modern world. Today, they are working on a multi-year transformation to unlock their full potential. They’re building on their enduring, distinctive strengths to create a high-performing, competitive, resilient and growing Rolls-Royce. They will continue to design, build and maintain systems that provide mission-critical power to customers.

Scott has worked with Rolls-Royce for the past 16 years, including serving as a ServiceNow Platform Owner since September 2021. Scott and his team enable more than 40,000 people to access help and support from Group Business Services (including HR, Finance, Procurement and Workplace). He is passionate about delivering moments that matter and providing effortless journeys through digital experiences in the ServiceNow platform.

In the episode, Scott talks about:

His 16 years at Rolls Royce, transitioning through various roles

Digitizing the severance process, reducing manual work and paperwork

Improving processes and adding value through innovation

How ServiceNow improve their employee experience and system adoption

Automating processes to improve efficiency and productivity

Improving transparency, efficiency and personalized user experiences

Engaging advocates, leadership and feedback to drive successful platform adoption

How App Engine enables customizable automation and streamlined processes

ServiceNow’s success stories drive broader adoption and investment

To find out more about all the great work happening at Rolls-Royce, check out the website www.rolls-royce.com or follow them on LinkedIn, Instagram and X @RollsRoyce. You can also connect with Scott directly on LinkedIn.  

If you’re interested in exploring the latest ServiceNow opportunities, check out our live vacancies or upload your resume today to keep up to date with all the latest opportunities.

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