Welcome to episode 55 in our Digital Transformation series of the Alldus podcast, the show where we highlight the brightest talent and technical leadership within the ServiceNow ecosystem.

Powered by Alldus International, our goal is to share with you the insights of leaders in the field to showcase the excellent work that is being done within Digital Transformation and ServiceNow implementations across the United States and Europe.

Today’s guest is Vikram Walecha, Chief Technology Officer – ServiceNow at IBM. Vikram is a trusted Advisor to C-Suite with extensive experience in driving large and complex Digital Transformation programs. He is a thought leader and Changes Enabler in the areas of ServiceNow, Cloud, DevOps, Enterprise Workflow Automations, Service Management, CoE Enablement, Business Acquisition, Service Strategy & Design, Service Delivery and Governance. In his role at IBM, Vikram oversees the Business acquisition and delivery in regional growth markets in North America.

In the episode, Vikram will discuss:

An insight into his role and ServiceNow at IBM 

Macro-trends he is seeing in the enterprise 

How companies are using Intelligent workflows 

The human experience in a world of automation 

Why ServiceNow is the platform is choice 

Case studies of the value his team have brought to customers 

What makes ServiceNow at IBM stand out from the competition  

What the future holds for the platform 

To find out more about Vikram and all the great work happening within ServiceNow at IBM, check out the website www.ibm.com/services or follow them on Linkedin and Twitter @IBM. You can also connect with Vikram directly on Linkedin. 

What did you think of Vikram’s podcast? Where do you see the future of Digital Transformation and ServiceNow heading in the next few years? We would love to hear your thoughts on this episode, so please leave a comment below.

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