Women in ServiceNow Series E01: Aly Skidmore, ServiceNow Platform Owner at abrdn
Podcast, ServiceNow Series | September 25 2024 | Alldus Recruitment
Welcome to the very first episode in our Women in ServiceNow series Alldus podcast, a brand new series dedicated to showcasing the incredible women leading the way in the ServiceNow ecosystem.
Powered by Alldus International, host Ailsa Cassie brings you inspiring conversations with trailblazing women who are driving innovation, breaking barriers, and shaping the future of ServiceNow and the wider-tech community.
Today’s guest is Aly Skidmore, ServiceNow Platform Owner at abrdn. Founded in 1825, abrdn is a global investment company that helps clients and customers plan, save and invest for the future. They are structured around three businesses – Investments, Adviser and Interactive Investor – each focused on the changing needs of their clients. The company’s focus on four key strategic priorities – Asia, Sustainability, Alternatives, UK savings and wealth – enables them to meet the needs of clients across a range of markets.
Aly is an energetic and creative ITIL 4 certified managing practitioner with extensive and varied experience in the implementation, running and ongoing transformation of IT services, enterprise service management toolsets and platforms. As a Platform owner and product lead, she is responsible for all aspects of the platform lifecycle for ITSM, SPM, SAM, ITOM and Event Management. She is currently leading the delivery of a two year strategic roadmap of platform growth and maturity across ITOM, AIOps, Service Management modernization and more.
In the episode, Aly discusses:
Her 20+ year journey in IT, service management and ServiceNow
An overview of abrdn’s ServiceNow platform from major growth and upgrades
How Platform Owners adapt ServiceNow to diverse, evolving needs
Why networking with platform owners provides crucial support and empathy
Important to prioritize people, support your team and foster growth
The need to focus on outcomes, build trust and respect stakeholders
Why ServiceNow’s capabilities require bridging gaps with stakeholders’ perceptions
How ServiceNow user groups offer supportive, vibrant networking opportunities
The diverse and supportive ServiceNow ecosystem with strong inclusivity
How the industry has made progress, but the fight for full equality continues
To find out more about all the great work happening at abrdn, check out the website www.abrdn.com or follow them on LinkedIn, Instagram or X @abrdn_plc. You can also connect with Aly directly on LinkedIn.
If you’re interested in exploring the latest ServiceNow opportunities, check out our live vacancies or upload your resume today to keep up to date with all the latest opportunities.
Subscribe to The Alldus Podcast:
Welcome to the very first episode in our Women in ServiceNow series Alldus podcast, a brand new series dedicated to showcasing the incredible women leading the way in the ServiceNow ecosystem.
Powered by Alldus International, host Ailsa Cassie brings you inspiring conversations with trailblazing women who are driving innovation, breaking barriers, and shaping the future of ServiceNow and the wider-tech community.
Today’s guest is Aly Skidmore, ServiceNow Platform Owner at abrdn. Founded in 1825, abrdn is a global investment company that helps clients and customers plan, save and invest for the future. They are structured around three businesses – Investments, Adviser and Interactive Investor – each focused on the changing needs of their clients. The company’s focus on four key strategic priorities – Asia, Sustainability, Alternatives, UK savings and wealth – enables them to meet the needs of clients across a range of markets.
Aly is an energetic and creative ITIL 4 certified managing practitioner with extensive and varied experience in the implementation, running and ongoing transformation of IT services, enterprise service management toolsets and platforms. As a Platform owner and product lead, she is responsible for all aspects of the platform lifecycle for ITSM, SPM, SAM, ITOM and Event Management. She is currently leading the delivery of a two year strategic roadmap of platform growth and maturity across ITOM, AIOps, Service Management modernization and more.
In the episode, Aly discusses:
Her 20+ year journey in IT, service management and ServiceNow
An overview of abrdn’s ServiceNow platform from major growth and upgrades
How Platform Owners adapt ServiceNow to diverse, evolving needs
Why networking with platform owners provides crucial support and empathy
Important to prioritize people, support your team and foster growth
The need to focus on outcomes, build trust and respect stakeholders
Why ServiceNow’s capabilities require bridging gaps with stakeholders’ perceptions
How ServiceNow user groups offer supportive, vibrant networking opportunities
The diverse and supportive ServiceNow ecosystem with strong inclusivity
How the industry has made progress, but the fight for full equality continues
To find out more about all the great work happening at abrdn, check out the website www.abrdn.com or follow them on LinkedIn, Instagram or X @abrdn_plc. You can also connect with Aly directly on LinkedIn.
If you’re interested in exploring the latest ServiceNow opportunities, check out our live vacancies or upload your resume today to keep up to date with all the latest opportunities.
Subscribe to The Alldus Podcast:
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