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Our client, an elite ServiceNow partner, is hiring a ServiceNow Business Process Consultant to join the team on a contract basis in Cambridge, MA. The successful candidate will be responsible to help the company optimize processes through ServiceNow SPM solutions.
Responsibilities-
Analyze and optimize business processes within ServiceNow SPM.
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Facilitate stakeholder workshops to define requirements and implement best practices.
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Create process documentation and change management strategies.
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Support organizations in achieving digital transformation goals.
Skillset-
5+ years of business process consulting experience.
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Deep knowledge of ServiceNow SPM (ITBM) and ITSM workflows.
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Strong facilitation and communication skills.
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ServiceNow certifications preferred.
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US Citizen with Active Secret Clearance required.
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