ServiceNow Engagement Manager Jobs

ServiceNow Senior Technical Consultant (IRM) - German Banking Project
Location: Germany (Remote/Hybrid)
Engagement: Part-time (3 days per week)
Start Date: 2 weeks
Initial Contract: Until end of September (high likelihood of extension)
Language Requirement: Fluent German (mandatory)


Our client, a leading ServiceNow Elite Partner, is hiring an experienced Senior Technical Consultant to join a high-profile German banking client engagement. You will play a key role in leading delivery alongside junior team members, ensuring successful implementation of ServiceNow Integrated Risk Management (IRM) solutions. Requiring both strong technical expertise and the ability to guide and mentor others while engaging with stakeholders.


Responsibilities

• Technical delivery of ServiceNow IRM solutions, working closely with a Delivery Manager.
• Provide mentorship and direction to a junior consultant on the project.
• Design and implement solutions within Audit Management and Risk Management modules.
• Configure out-of-the-box ServiceNow IRM capabilities to meet client requirements.
• Develop and customize workflows, logic and automation for Audit planning, Issue management and Remediation tracking.
• Support and contribute to client workshops, translating requirements into technical solutions.
• Build dashboards and reporting for audit and risk visibility.
• Deliver "show & tell" sessions and support client enablement.
• Collaborate within a multi-vendor environment to ensure project success.

Skillset

• Fluent German (spoken and written).
• Proven experience as a Senior ServiceNow Developer/Technical Consultant.
• Strong hands-on expertise with ServiceNow IRM (Integrated Risk Management).
• Experience delivering at least 3 IRM projects is essential.
• Solid understanding of Audit Management, and Risk Management workflows and processes.
• Ability to lead technical streams and provide guidance to junior team members.
• Experience working in client-facing roles and contributing to workshops.
• ServiceNow Certified System Administrator (CSA) and IRM Certification is a bonus.
• Experience within the banking or financial services sector is a plus.

Interested? Apply Now or contact ailsa@alldus.com with your latest CV for more info. 

Our client, an exciting Digital Transformation organization, is hiring an Account Executive to join their team remotely on an initial six-month contract.  The successful candidate will play a key role in building and scaling their go-to-market strategy, including driving net-new pipeline, leveraging relationships within the ServiceNow ecosystem and closing consulting services engagements.


Responsibilities

• Drive new business by creating and executing targeted outbound sales strategies.

• Capitalize on existing relationships within the ServiceNow ecosystem to uncover opportunities.

• Lead consultative sales engagements with IT and digital transformation leaders.

• Establish and nurture strong relationships with key transformation stakeholders.

• Support and shape the company's messaging and go-to-market initiatives.

• Contribute to the advancement of Greenfield implementation projects.

Skillset

• Minimum of 5 years of experience driving enterprise sales.

• Demonstrated success in closing net-new business opportunities.

• Expertise in consultative selling, particularly with IT and digital transformation stakeholders.

• Highly motivated "hunter" with a proven ability to secure new logos; while some warm leads are provided, the focus is on generating new business.

• Aspirations to progress into a Sales Manager role as the team grows.

Our client, an IT & Cybersecurity solutions provider, are hiring a ServiceNow IRM Subject Matter Expert to join the team on a contract basis. The successful candidate will lead client engagements, oversee solution delivery, and contribute to go-to-market initiatives, all while ensuring customers quickly realize the value of their ServiceNow investments through scalable, best-in-class solutions.


Responsibilities

• Lead end-to-end ServiceNow Risk & Security Operations engagements, from initial planning through to successful implementation.

• Design and enhance solution offerings, contributing to go-to-market initiatives including client presentations, sales discussions and webinars.

• Partner closely with clients to capture and document requirements, translate business objectives into effective ServiceNow solutions and drive delivery excellence.

• Act as the primary engagement manager, nurturing trusted relationships with senior stakeholders and ensuring alignment across all project activities.

• Oversee and guide delivery teams, ensuring projects are executed to scope, quality and timeline expectations.

• Stay ahead of ServiceNow platform innovations, leveraging new capabilities to continuously improve client outcomes and solution performance.

Skillset

• At least six years' experience leading and managing ServiceNow Risk and SecOps implementation teams.

• Deep expertise in ServiceNow Risk and SecOps modules, including Integrated Risk Management (IRM), Vulnerability Response (VR), Security Incident Response (SIR) and related solutions.

• Comprehensive understanding of security, risk, and compliance frameworks and best practices.

• Background in consulting or professional services, delivering complex, client-facing projects.

• Relevant professional certifications, such as CISSP, CISA or CISM.

• ServiceNow certifications or accreditations in Risk and SecOps modules.

• Proven analytical and problem-solving abilities, with a focus on driving practical, value-based outcomes.

• Exceptional leadership and communication skills, with a strong track record of stakeholder engagement and management.