ServiceNow ITAM Technical Consultant Jobs

ServiceNow Technical Consultant
Location: Remote
Duration: 3 months with high likelihood of extension
Workload: Part-time – 3 days per week
Start: ASAP


Our client, a global tech organization, are hiring a ServiceNow Technical Consultant to join their team remotely on a three-month part-time contract. The successful candidate will utilize their skills in Software Asset Management (SAM) to lead and deliver impactful solutions across the company.


Responsibilities

• Serve as the technical lead for ServiceNow SAM implementations.

• Work closely with stakeholders to understand requirements and deliver tailored SAM solutions.

• Configure and customize ServiceNow SAM modules to meet business needs.

• Ensure best practices are followed in design, development, and deployment.

• Troubleshoot and resolve technical issues in a timely manner.

• Provide guidance and mentorship to internal teams where needed.

• Support integration of SAM with other ITAM processes and tools.

Skillset

• Proven experience delivering ServiceNow SAM implementations.

• Ability to act as Technical Lead on SAM-related projects.

• Strong communication skills and ability to work independently.

Interested? Apply via the link below or send your CV to nicolam@alldus.com.

Our client, a global leader in Digital Transformation, is hiring a ITAM Technical Consultant to join their U.S. team remotely on a contract basis. The successful candidate will be responsible for designing, configuring and delivering innovative ServiceNow ITAM solutions that enhance operational efficiency, ensure compliance and provide greater visibility into their clients’ IT assets.


Responsibilities

• Design, configure and deploy ServiceNow ITAM modules, including Hardware Asset Management (HAM) and Software Asset Management (SAM).

• Ensure seamless integration with the Configuration Management Database (CMDB) to maintain accurate asset records.

• Partner with clients to capture requirements, evaluate current workflows and advise on ITAM best practices within the ServiceNow platform.

• Build and customize solutions using JavaScript, Flow Designer and REST/SOAP APIs to support ITAM functionality.

• Integrate ServiceNow ITAM with key systems such as SCCM, JAMF, Tanium, ServiceNow Discovery and procurement platforms.

• Enhance compliance and audit preparedness by implementing license tracking, reclamation processes and cost optimization strategies.

• Develop comprehensive documentation and training materials, and deliver interactive sessions for end-users and stakeholders.

• Continuously monitor ServiceNow updates and ITAM innovations to recommend and implement proactive improvements.

Skillset

• At least three years of hands-on experience with ServiceNow, with a focus on ITAM, SAM or HAM modules.

• Strong understanding of ITIL frameworks, asset lifecycle management and software license compliance.

• Proven expertise in JavaScript, ServiceNow scripting, and Flow Designer for solution development.

• Practical experience integrating with external discovery and inventory tools.

• ServiceNow Certified Implementation Specialist in ITAM, SAM or HAM is a plus.

• Experience working in Agile environments using tools like Jira or Azure DevOps.

• Familiarity with ServiceNow Discovery, CMDB, Procurement and Vendor Management capabilities.

• Background in consulting or client-facing roles, with a strong focus on delivering value-driven solutions.

• Exceptional communication, collaboration and analytical problem-solving skills.

Our client, an Elite ServiceNow Partner, is hiring a trained and certified ServiceNow ITAM Technical Consultant to join their Philadelphia team on a contract basis. The successful candidate will utilize the ServiceNow platform to handle customer incidents and requests, with a primary focus on building and implementing ServiceNow applications and modules.


Responsibilities

• Implement end-to-end automated solutions, including the technical setup of the ServiceNow Platform, Core System and Applications.

• Provide expert-level knowledge and customer support within the ITSM and ITAM Suites, with an emphasis on CMDB.

• Articulate the features and benefits of ServiceNow's ITSM and ITAM suites to customers.

• Design, develop and migrate customers' legacy solutions to ServiceNow.

• Apply ITIL processes, customize workflows, set up ticketing systems, automate processes, develop reports, create dashboards and configure systems.

• Use Agile software development methods for platform customizations and application enhancements.

• Coordinate and prioritize development efforts, engage with vendors and management, and potentially lead additional administrators.

• Ensure seamless integration of solutions with other systems by evaluating dependencies, relationships, and integration points.

Skillset

• Extensive functional and technical expertise in the ServiceNow platform, with proven experience in platform navigation, administration, configuration, and scripting.

• At least 5 years of experience in ServiceNow development.

• Hands-on experience with the ITSM Suite.

• Familiarity with ITOM Event Management, Discovery, Service Mapping and Orchestration.

• ServiceNow Admin certification (or higher) preferred, but not required with equivalent experience.

• ServiceNow Certified System Administrator.

• ServiceNow Certified Implementation Specialist in ITSM, and either ITAM or ITOM.

• Background in software development or IT service management.

• Solid understanding of ITIL concepts and IT Service Management practices (ITIL v3 certification is a plus).

• Experience with Agile software development (SCRUM experience is a plus).