ServiceNow ITAM Technical Consultant Jobs

ServiceNow ITOM Technical Consultant
Location: Remote (CET + 2 time zone)
Contract Duration: 3 Months (with potential extension)
Start Date: ASAP


Our client, a leading Banking organization, are hiring an experienced ServiceNow ITOM Technical Consultant to join their team on a 3-month remote contract. The successful  candidate will be responsible for working closely with technical teams, stakeholders and ServiceNow platform owners to design, configure and implement ITOM capabilities, ensuring alignment with best practices and business goals.


Responsibilities

• Implement, configure and customize the ServiceNow ITOM suite, including Discovery and Service Mapping, Event Management, Cloud Management / Orchestration and Operational Intelligence.
• Integrate ITOM with other ServiceNow modules such as ITSM, ITAM and CMDB.
• Develop and maintain Discovery patterns, probes and sensors.
• Ensure CMDB data integrity and normalization.
• Troubleshoot technical issues and provide subject matter expertise on ITOM capabilities.
• Collaborate with ServiceNow architects, developers and client stakeholders to translate business needs into technical solutions.
• Deliver documentation, configuration guides and operational handover materials.

Skillset

• At least 3 years of hands-on ServiceNow ITOM implementation experience.
• Strong technical background in ServiceNow Discovery, Service Mapping and Event Management.
• ServiceNow certifications such as Certified Implementation Specialist – ITOM and/or ServiceNow System Administrator are a bonus.
• Proven experience with CMDB data modeling, reconciliation and maintenance.
• Familiarity with cloud and infrastructure environments (AWS, Azure, VMware).
• Scripting experience using JavaScript, PowerShell or Python.
• Excellent troubleshooting, communication and stakeholder management skills.

Our client, a leading IT Services and Consulting firm, are hiring an experienced ServiceNow Business Process Consultant to join the team on a contract basis in Illinois. Focusing on Hardware Asset Management (HAM) and Software Asset Management (SAM), the successful candidate will lead discovery sessions, design and implement ITAM processes and guide clients in adopting best practices that deliver measurable business value.


Responsibilities

• Facilitate client workshops and discovery sessions to gather requirements, map processes and uncover opportunities for optimization.

• Design and deliver ServiceNow HAM and SAM solutions that align with client objectives and industry-leading ITAM best practices.

• Convert business needs into detailed functional designs and user stories for technical implementation teams.

• Provide expert advice on software licensing, compliance and asset optimization strategies.

• Integrate ITAM processes seamlessly with ITSM, CMDB, Discovery, Procurement and other ServiceNow modules.

• Oversee training, testing and post-implementation support to ensure successful user adoption and long-term value.

• Serve as a trusted strategic advisor, guiding clients on the ServiceNow roadmap and platform capabilities to support future growth.

Skillset

• Minimum of 5 years of hands-on experience with ServiceNow, including at least 3 years focused on ITAM (HAM/SAM) implementations.

• Proven track record in business process consulting, functional design or ServiceNow solution delivery.

• Solid understanding of CMDB, Discovery and Lifecycle Management principles.

• Practical experience configuring and deploying SAM Pro and HAM Pro modules.

• Deep knowledge of software licensing models and hardware asset management processes.

• ServiceNow certifications such as CSA, CIS–HAM, CIS–SAM or CIS–ITAM is a bonus.

• Experience working within a ServiceNow partner or consulting environment is a plus.

• Exceptional communication, presentation and stakeholder management skills.

• Self-motivated and adaptable, with the ability to manage multiple client-facing projects simultaneously.

ServiceNow ITOM Technical Consultant
Location: Remote (CET + 2 time zone)
Contract Duration: 3 Months (with potential extension)
Start Date: ASAP



Our client, a leading banking organisation, is hiring an ITOM Technical Consultant to join their team on a 3-month remote contract. The successful candidate will play a hands-on role in delivering high-quality IT Operations Management (ITOM) solutions across the full suite of ServiceNow modules. This role involves close collaboration with technical teams, stakeholders, and ServiceNow platform owners to design, configure and implement robust ITOM capabilities.


Responsibilities

• Implement, configure and customize the ServiceNow ITOM suite, including Discovery and Service Mapping, Event Management, Cloud Management / Orchestration and Operational Intelligence.

• Integrate ITOM with other ServiceNow modules (e.g. ITSM, ITAM, CMDB).

• Develop and maintain Discovery patterns, probes and sensors.

• Ensure CMDB data integrity and normalization.

• Troubleshoot technical issues and provide subject matter expertise on ITOM capabilities.

• Collaborate with ServiceNow architects, developers and client stakeholders to translate business needs into technical solutions.

• Deliver documentation, configuration guides and operational handover materials.

Skillset

• At least 3  years of hands-on ServiceNow ITOM implementation experience.

• Strong technical background in ServiceNow Discovery, Service Mapping and Event Management.

• ServiceNow certifications such as Certified Implementation Specialist – ITOM, ServiceNow System Administrator are a big plus.

• Proven experience with CMDB data modeling, reconciliation and maintenance.

• Familiarity with cloud and infrastructure environments (AWS, Azure, VMware, etc.)

• Scripting experience using JavaScript, PowerShell or Python.

• Excellent troubleshooting, communication and stakeholder management skills.

ServiceNow ITAM (SAM) Technical Consultant – Retail
Project Duration: 3 months (initial engagement, extension possible)
Location: Remote (EU required)
Start Date: ASAP
Language: English (German language a plus)


Our client, a global IT Company, are hiring a hands-on ServiceNow ITAM Technical Consultant with experience implementing SAM Pro in complex environments. You will be responsible for the technical delivery of SAM features for a major retail customer, ensuring coverage across a diverse footprint of store devices, back-office systems and third-party tools.


Responsibilities

• Implement and configure ServiceNow SAM Pro features including normalization, reconciliation and publisher packs.

• Integrate with discovery sources such as SCCM, Flexera or native ServiceNow Discovery across retail infrastructure.

• Script and configure license metrics, entitlements and rules tailored to retail software usage patterns.

• Address software licensing complexities across high-volume, distributed endpoints (e.g., POS systems, kiosks, endpoints).

• Collaborate with the solutions consultant and retail business teams to ensure seamless deployment.

Skillset

• Strong technical implementation experience with ServiceNow SAM Pro, including real-world project delivery.

• Experience working with software asset data from distributed systems and large device inventories.

• Proficient in ServiceNow scripting, Flow Designer and IntegrationHub.

• Understanding of ServiceNow Discovery, CMDB structure, and SAM-related integrations.

• Retail project experience is a strong plus.

Contact ailsa@alldus.com for more info. 

ServiceNow Technical Consultant
Location: Remote
Duration: 3 months with high likelihood of extension
Workload: Part-time – 3 days per week
Start: ASAP


Our client, a global tech organization, are hiring a ServiceNow Technical Consultant to join their team remotely on a three-month part-time contract. The successful candidate will utilize their skills in Software Asset Management (SAM) to lead and deliver impactful solutions across the company.


Responsibilities

• Serve as the technical lead for ServiceNow SAM implementations.

• Work closely with stakeholders to understand requirements and deliver tailored SAM solutions.

• Configure and customize ServiceNow SAM modules to meet business needs.

• Ensure best practices are followed in design, development, and deployment.

• Troubleshoot and resolve technical issues in a timely manner.

• Provide guidance and mentorship to internal teams where needed.

• Support integration of SAM with other ITAM processes and tools.

Skillset

• Proven experience delivering ServiceNow SAM implementations.

• Ability to act as Technical Lead on SAM-related projects.

• Strong communication skills and ability to work independently.

Interested? Apply via the link below or send your CV to nicolam@alldus.com.