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Our client, a global IT Consulting organization, are hiring a ServiceNow Presales Solution Consultant to join their team in London. The successful candidate will drive enterprise-wide transformations, manage relationships with C-level executives and create innovative solutions that elevate the digital experience.
Responsibilities-
As the ServiceNow Presales Solution Consultant, you will lead sales and business development initiatives, uncovering new opportunities for ServiceNow solutions.
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Lead the pre-sales journey, from crafting proposals to negotiating contracts and securing sign-offs.
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Partner with sales teams to define and present ServiceNow solutions to potential clients.
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Serve as a trusted advisor to senior stakeholders, including C-suite executives and IT leaders.
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Build and maintain strong relationships with ServiceNow leadership and strategic partners for seamless collaboration.
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Collaborate with key business functions (e.g. HR, IT, customer service) to customize ServiceNow solutions for their specific needs.
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Stay up to date on market trends and ensure ServiceNow offerings are aligned with evolving business needs.
Skillset-
Master’s or Bachelor's degree in Information Technology or similar.
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Extensive knowledge of ITSM, ITOM, CSM, HRSD, Employee Service Center, Case & Knowledge Management and Performance Analytics.
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Proficient in system integration, data migration, automation, scripting and ServiceNow customization.
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Understanding of HR processes, employee engagement strategies and workflow design.
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Skilled in mapping customer journeys, improving service delivery and boosting customer satisfaction.
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Experienced in demonstrating the value of ServiceNow and advising clients on strategic implementation.
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Strong problem-solving abilities, with a knack for assessing business needs and proposing effective solutions.
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Proven experience in driving adoption of new technology and training end-users for smooth transitions.
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Capable of engaging with stakeholders up to the CXO level, simplifying technical concepts for non-technical audiences, and fostering collaboration across teams.
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Preferred Certifications: ServiceNow Certified System Administrator (CSA), ServiceNow Certified Implementation Specialist (CIS), ServiceNow Certified Application Developer (CAD), Customer Service Management (CSM) / CRM, Human Resources Service Delivery (HRSD).
Benefits-
Competitive Salary
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Comprehensive benefits package.
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Hybrid and flexible working options.
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Employee well-being support.
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Performance-based bonus.
Interested? Apply Today! -
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Our client, a leading IT Solutions company, are hiring a ServiceNow Solutions Consultant to join their team in Virginia. The successful candidate will support their presales and solutioning efforts, engage with customers, deliver impactful demos and contribute to solution design - without needing an architect-level background.
Responsibilities
- Lead customer conversations to understand business challenges and align ServiceNow solutions accordingly.
- Deliver compelling presales demos and presentations showcasing the value of ServiceNow.
- Develop and refine presales materials, including decks and documentation.
- Provide solution consulting and contribute to ServiceNow solution design to support sales efforts.
- Work closely with sales and technical teams to drive opportunities from presales to closure.
Skillset- Experience in ServiceNow solution consulting, presales, or technical sales.
- Strong understanding of ServiceNow platform capabilities and best practices.
- Ability to translate technical capabilities into business value.
- Excellent communication and presentation skills.
- Experience in solution design (without needing to be an architect).
- US-based and available for 20 hours per week.