ServiceNow SPM Architect Jobs

ServiceNow SPM Solution Architect / Functional Consultant (SAFe Implementation)
Location: E.U. (EU Resident & Passport is Essential)
Capacity: 20 hours per week


Our client, a leading European organization, is hiring a SAFe and ServiceNow SPM Consulant to join the team on a freelance basis to support the ServiceNow implementation team. The successful candidate will bridge the gap between business and technology  to drive the successful rollout of SAFe methodology within the existing SPM environment.


Responsibilities

• Lead business-side management of the SAFe implementation project (go-live: Jan 2026).
• Conduct workshops with users to gather, refine, and validate requirements.
• Analyse feedback and recommend process and configuration improvements.
• Update and tailor user manuals to ensure clarity and relevance.
• Collaborate closely with HR IT Head, IT Project Lead, and technical implementation teams.
  
   

Skillset

• EU Residence & Passport is Essential.

• Proven SAFe implementation experience, ideally within a ServiceNow SPM environment.
• Strong background in large, cross-functional, complex, and regulated global programmes.
• Certified ServiceNow SPM expert with deep functional and technical understanding.
• Experience as a functional/solution consultant, adept at bridging business and technology teams.

Apply now in the link below or reach out to ailsa@alldus.com for more details.

Our client, a global tech organization, are hiring a Senior or Principal ServiceNow Technical Consultant with deep expertise in Service Portfolio Management (SPM) and Enterprise Agile Planning (EAP) to join the team on a contract basis. The successful candidate will play a critical role in designing, developing, and implementing ServiceNow solutions that enable enterprise-level portfolio management, demand management and agile delivery practices.


Responsibilities

• Lead the technical design, configuration and customization of ServiceNow SPM and EAP modules to meet enterprise portfolio and agile program management requirements.
• Partner with business leaders, product owners and technical teams to translate business needs into scalable ServiceNow solutions.
• Provide subject matter expertise in Enterprise Agile Planning frameworks (e.g. SAFe, LeSS or Disciplined Agile) and configure ServiceNow accordingly.
• Develop integrations between ServiceNow and enterprise systems (e.g. Jira, Azure DevOps, financial systems).
• Guide junior consultants and technical staff, ensuring adherence to best practices, coding standards and secure development methodologies.
• Support roadmapping and strategy discussions for ServiceNow adoption and enterprise portfolio management maturity.
• Prepare and deliver technical documentation, solution designs and client-facing presentations.
• Troubleshoot complex system issues and provide guidance on performance optimization.

Skillset

• Active Secret Clearance (or higher).
• At least 7 years of progressive experience in ServiceNow implementation and solution design.
• Hands-on expertise in ServiceNow SPM (formerly ITBM) with strong focus on Enterprise Agile Planning (EAP).
• Strong knowledge of Agile at Scale practices (SAFe, LeSS or other frameworks).
• Proven experience integrating ServiceNow with agile development and portfolio management tools (e.g. Jira, ADO).
• Solid understanding of ServiceNow architecture, scripting (JavaScript, Glide), Flow Designer, and system integrations (REST/SOAP APIs).
• Ability to lead technical teams and engage with executive stakeholders.
• ServiceNow Certified Implementation Specialist (SPM) and/or ServiceNow Certified Technical Architect is a plus.
• Experience working with U.S. federal agencies or in highly regulated industries.
• Familiarity with ITIL, CMMI or other IT governance frameworks is a bonus.
• Bachelor’s or Master’s degree in Computer Science, Information Systems or similar.