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Job Title: ServiceNow Lead Developer (Contract)
Location: Remote (European Union)
Duration: 8 hours per week initially and can extend
Job Type: Contract
Our client, a global tech organization, are hiring an experienced ServiceNow Lead Developer to join their team for a contract position. The ideal candidate will have a strong background in ServiceNow development, with a particular focus on UI/UX design, Service Portal, and Employee Centre. The successful candidate will also lead and host workshops, providing guidance to team members and stakeholders on best practices for the ServiceNow platform.
Responsibilities- Lead the design, development and implementation of ServiceNow applications and modules, including Service Portal and Employee Centre.
- Collaborate with cross-functional teams to create engaging, user-friendly and effective interfaces for ServiceNow applications.
- Build and customize Service Portal widgets, themes and pages, ensuring they meet the needs of the business while maintaining a seamless user experience.
- Leverage ServiceNow’s Employee Centre to streamline employee interactions, creating intuitive and efficient solutions for various internal services.
- Host and lead workshops for internal teams and business stakeholders to share ServiceNow development knowledge, best practices and platform features.
- Work closely with business analysts, project managers, and other stakeholders to gather requirements, manage expectations and deliver solutions that align with organizational needs.
- Provide ongoing support for ServiceNow implementations, including troubleshooting and resolving technical issues, and ensuring smooth operations.
- Stay up to date with the latest trends and best practices in ServiceNow development, UI/UX, and service delivery, and suggest improvements to optimize workflows and user experience.
Skillset- 5+ years of experience in ServiceNow development, with a strong focus on Service Portal, Employee Center, and UI/UX design.
- Advanced knowledge of ServiceNow platform (Scripting, APIs, Service Portal widgets, and themes).
- Strong experience with UI/UX principles and design for web and mobile applications.
- Familiarity with ServiceNow’s Employee Center and its configuration.
- Proficient in HTML, CSS, JavaScript, and AngularJS.
- Experience with integrations and custom applications within ServiceNow.
- Demonstrated ability to lead workshops, training sessions, and knowledge-sharing activities.
- Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders.
- ServiceNow Certified Application Developer (CAD) or equivalent certifications are preferred.
- Strong troubleshooting skills and the ability to think critically to solve complex problems.
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Our client, a forward-thinking IT Services organization, are hiring a ServiceNow UI/UX Developer to join their team on a contract basis in Michigan. The successful candidate will join a growing company who are leveraging the power of the ServiceNow platform to develop modern, user-focused portals and applications.
Responsibilities-
As the ServiceNow UI/UX Developer, you will design and develop custom ServiceNow portals using Service Portal widgets, HTML, CSS, JavaScript and AngularJS.
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You will build responsive, user-friendly interfaces that enhance the overall user experience.
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Customize ServiceNow forms, pages and widgets to meet business requirements while following UI/UX best practices.
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Collaborate with stakeholders to gather user requirements and translate them into functional design prototypes.
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Ensure consistency and usability across all ServiceNow applications and portals.
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Conduct usability testing, collect feedback and refine designs for continuous improvement.
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Integrate third-party systems and APIs to expand portal capabilities.
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Monitor, troubleshoot and optimize portal performance to ensure smooth functionality.
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Stay up to date with ServiceNow releases to maintain compatibility and leverage new features.
Skillset-
Extensive experience in ServiceNow development, specializing in Service Portal and UI/UX design.
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Expertise in HTML5, CSS3, JavaScript, AngularJS and Bootstrap.
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Experience working with modern UI frameworks such as React or Vue.js is a plus.
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Skilled in creating and implementing responsive web designs and adaptive layouts.
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Proficient in integrating REST APIs and web services within ServiceNow.
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Deep understanding of ServiceNow’s platform, including workflows, catalog items and custom applications.
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Strong analytical and troubleshooting abilities to resolve technical challenges efficiently.
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Detail-oriented with a commitment to delivering exceptional user experiences.
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ServiceNow Certified System Administrator (CSA) or higher certification is a bonus.
Benefits-
Competitive salary
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Comprehensive benefits package.
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Flexible working options (remote/hybrid).
Interested? Apply Today! -
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Our client, a Digital Transformation services organization, are hiring a ServiceNow CSM lead to join their team in Sacramento, California. The successful candidate will lead the design, development and implementation of ServiceNow CSM solutions to enhance customer service operations and optimize business processes.
Responsibilities-
As the CSM Lead, you will mentor a team of ServiceNow developers to design and deliver scalable, efficient CSM solutions.
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Design and implement ServiceNow CSM modules, workflows and integrations with third-party systems.
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Customize ServiceNow applications (UI/UX, scripting, business rules, client scripts, and ACLs) to meet business requirements.
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Develop and maintain integrations between ServiceNow and other enterprise systems using REST, SOAP and APIs.
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Collaborate with stakeholders to gather and document business requirements, transforming them into actionable technical solutions.
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Implement ServiceNow CSM features such as case management, knowledge management, service portals and dashboards.
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Drive automation and self-service capabilities to enhance both customer and user experiences.
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Oversee the ongoing maintenance and upgrades of the ServiceNow platform to ensure optimal performance and availability.
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Provide training and support to end-users and internal teams on ServiceNow CSM functionalities.
Skillset-
Bachelor's degree in Computer Science, Information Technology or related.
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Minimum of five years of hands-on experience with ServiceNow development, especially within CSM.
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ServiceNow Certified System Administrator (CSA) is required. ServiceNow Certified Implementation Specialist (CSM) is a bonus.
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Demonstrated leadership experience in managing development teams or projects.
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Expertise in ServiceNow platform capabilities, including ITSM, ITOM and CSM modules.
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Strong proficiency in ServiceNow scripting (JavaScript), Flow Designer and Workflow Editor.
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Familiarity with web technologies like HTML, CSS, AngularJS or similar frameworks.
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Experience integrating ServiceNow with REST/SOAP APIs.
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Solid understanding of database design and SQL.
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Excellent leadership, communication and interpersonal skills.
Salary: Circa. $150k
Interested? Apply Today! -