ServiceNow UI/UX Developer Jobs

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  • Our client, a leading IT Services provider, are hiring an experienced ServiceNow Technical Consultant with deep expertise in Source-to-Pay (S2P) processes and UI Builder development on a contract basis. The successful candidate will be responsible for designing, configuring and delivering ServiceNow solutions that optimise procurement processes, improve user experience and generate tangible business outcomes.


    Responsibilities
    • Design and deliver ServiceNow solutions to support Source-to-Pay (S2P) processes, including requisitioning, procurement, supplier management and approvals.
    • Develop and configure forms, workflows, business rules, client scripts and integrations within ServiceNow.
    • Create engaging, user-friendly interfaces using ServiceNow UI Builder and the Now Experience framework.
    • Customize and extend ServiceNow applications to meet business needs while adhering to best practices.
    • Work closely with stakeholders to gather, clarify and refine requirements.
    • Provide expert guidance on ServiceNow capabilities, process optimization and UI/UX improvements.
    • Collaborate with cross-functional teams including business analysts, consultants and developers to deliver high-quality solutions.
    • Conduct testing, debugging and performance optimization to ensure solution reliability and efficiency.
    • Identify opportunities for automation and process improvement within procurement workflows.
    • Stay current with ServiceNow releases and new features related to S2P and UI Builder.


    Skillset
    • Extensive hands-on experience in ServiceNow development, with strong expertise in UI Builder and the Now Experience framework.
    • Proven track record of delivering Source-to-Pay (S2P) solutions on ServiceNow or similar enterprise platforms.
    • ServiceNow Certified System Administrator (CSA) and/or Certified Implementation Specialist (CIS) in Procurement, ITSM or related domains.
    • Skilled in configuring workflows, integrations and data models within ServiceNow.
    • Proficient in JavaScript, HTML, CSS and ServiceNow APIs for custom development and integrations.
    • Experienced with ServiceNow Studio, Flow Designer and IntegrationHub.
    • Knowledge of ITIL processes and enterprise procurement frameworks, ensuring alignment with organizational standards.
    • Experience integrating ServiceNow with ERP or procurement platforms such as SAP Ariba, Coupa or Oracle is a bonus.
    • Strong communication and stakeholder management skills, with the ability to translate technical concepts for business audiences.
  • Our client, a global tech organization, are hiring a ServiceNow Integrations Architect to join the team on a contract basis in Santa Clara, CA. Bringing deep expertise in integrations and custom application development, the successful candidate will lead the strategy, technical design and governance of the company’s ServiceNow platform, delivering scalable, secure and user-friendly applications.


    Responsibilities

    • Serve as the lead architect for ServiceNow integrations and custom applications.

    • Establish and uphold architectural standards, patterns and best practices.

    • Convert business requirements into scalable, high-quality technical solutions.

    • Manage platform governance, optimize performance and ensure security compliance.

    • Design and implement complex integrations between ServiceNow and enterprise systems (ERP, CRM, HR, ITSM etc.) using REST, SOAP, JDBC, MID Server and other methods.

    • Leverage IntegrationHub, Flow Designer and third-party tools to automate workflows and synchronize data.

    • Deliver integration solutions that are robust, well-documented and easy to maintain.

    • Lead the design and development of custom applications with App Engine Studio, ServiceNow Studio and related tools.

    • Create reusable frameworks and patterns to accelerate application delivery.

    • Ensure applications meet UI/UX best practices, are mobile-optimized and comply with accessibility standards.



    Skillset

    • At least 7 years’ ServiceNow experience with a minimum of 3 years in an architect-level position.

    • ServiceNow Certified System Administrator (CSA) plus one of Certified Application Developer (CAD) or Certified Implementation Specialist (CIS).

    • ServiceNow Certified Technical Architect (CTA) or Master Architect is a plus.

    • Demonstrated success delivering integrations with enterprise-grade systems.

    • Deep expertise in ServiceNow App Engine and custom application development.

    • Proficient in JavaScript, Glide API, and both server- and client-side scripting.

    • Skilled in REST/SOAP APIs, JSON, XML, OAuth 2.0 and related authentication protocols.

    • Experienced in Agile delivery methods and CI/CD pipelines within ServiceNow.

    • Knowledge of Event Management, Performance Analytics or Virtual Agent integrations.

    • Excellent communication skills with proven stakeholder engagement ability.

  • Job Title: ServiceNow Lead Developer (Contract)
    Location: Remote (European Union)
    Duration: 8 hours per week initially and can extend
    Job Type: Contract


    Our client, a global tech organization, are hiring  an experienced ServiceNow Lead Developer to join their team for a contract position. The ideal candidate will have a strong background in ServiceNow development, with a particular focus on UI/UX design, Service Portal, and Employee Centre. The successful candidate will also lead and host workshops, providing guidance to team members and stakeholders on best practices for the ServiceNow platform.


    Responsibilities

    • Lead the design, development and implementation of ServiceNow applications and modules, including Service Portal and Employee Centre.
    • Collaborate with cross-functional teams to create engaging, user-friendly and effective interfaces for ServiceNow applications.
    • Build and customize Service Portal widgets, themes and pages, ensuring they meet the needs of the business while maintaining a seamless user experience.
    • Leverage ServiceNow’s Employee Centre to streamline employee interactions, creating intuitive and efficient solutions for various internal services.
    • Host and lead workshops for internal teams and business stakeholders to share ServiceNow development knowledge, best practices and platform features.
    • Work closely with business analysts, project managers, and other stakeholders to gather requirements, manage expectations and deliver solutions that align with organizational needs.
    • Provide ongoing support for ServiceNow implementations, including troubleshooting and resolving technical issues, and ensuring smooth operations.
    • Stay up to date with the latest trends and best practices in ServiceNow development, UI/UX, and service delivery, and suggest improvements to optimize workflows and user experience.



    Skillset

    • 5+ years of experience in ServiceNow development, with a strong focus on Service Portal, Employee Center, and UI/UX design.
    • Advanced knowledge of ServiceNow platform (Scripting, APIs, Service Portal widgets, and themes).
    • Strong experience with UI/UX principles and design for web and mobile applications.
    • Familiarity with ServiceNow’s Employee Center and its configuration.
    • Proficient in HTML, CSS, JavaScript, and AngularJS.
    • Experience with integrations and custom applications within ServiceNow.
    • Demonstrated ability to lead workshops, training sessions, and knowledge-sharing activities.
    • Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders.
    • ServiceNow Certified Application Developer (CAD) or equivalent certifications are preferred.
    • Strong troubleshooting skills and the ability to think critically to solve complex problems.

     

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