Our client, a leading manufacturing organization, is hiring an experienced German-speaking ServiceNow CMDB Architect to join the team in Frankfurt on a contract basis.  The successful candidate will join a large-scale ITSM and ServiceNow transformation programme, taking a leading role in the design, implementation and enhancement of CMDB capabilities while collaborating with both technical teams and business stakeholders across German and English-speaking environments.


Responsibilities

• Lead CMDB strategy, implementation, optimization and governance initiatives.

• Configure, administer and enhance the ServiceNow CMDB platform.

• Ensure CMDB data quality, accuracy, compliance and governance standards are maintained.

• Design and implement CI class structures, relationships, identification, and reconciliation rules.

• Support and optimize ServiceNow Discovery and Service Mapping capabilities.

• Develop and maintain integrations between ServiceNow and external systems.

• Collaborate with infrastructure, application and service management teams to improve asset and configuration visibility.

• Troubleshoot and resolve CMDB-related technical issues.

• Define, document, and continuously improve CMDB operational processes and procedures.

• Facilitate workshops and engage directly with German-speaking stakeholders.

Skillset

• Fluent in both German and English, written and spoken.

• Proven experience in roles such as CMDB Specialist, CMDB Architect or ServiceNow CMDB Consultant.

• Strong hands-on expertise in configuring and administering ServiceNow CMDB.

• Solid experience with Discovery, Service Mapping and Configuration Management best practices.

• Strong knowledge of CI modelling, relationship mapping, identification and reconciliation processes.

• Experience implementing CMDB governance frameworks and data quality controls.

• Good understanding of ITIL and broader IT Service Management processes.

• Experience delivering large-scale enterprise transformation programmes.

• Strong problem-solving skills with excellent stakeholder management capabilities.

• ServiceNow certifications such as CSA, CIS-CMDB, CIS-Discovery are an advantage.

Our client, a global tech organization, is hiring experienced hands-on ServiceNow HAM and SAM implementation specialists to join the Frankfurt team on part-time contracts. The successful candidates will support both Software Asset Management (SAM) and Hardware Asset Management (HAM) initiatives within a ServiceNow environment, delivering end-to-end configuration, integration and operational implementation across both workstreams.


Responsibilities

• End-to-end hands-on implementation of Software Asset Management (SAM) and Hardware Asset Management (HAM) within a ServiceNow environment.

• Strong understanding of asset management structures, CMDB alignment and foundation data relationships.

• Configuration, scripting and development of custom applications to support platform capabilities.

• Deployment preparation, release management and version control using source control practices.

• Management of Content Library, including opt-in models and lifecycle data.

• Design and configuration of software models, entitlements and licence metric frameworks.

• Discovery and CMDB integration, including alignment of installed software and hardware data.

• Configuration and support of Software Asset Workspace and Hardware Asset Workspace.

• Implementation of reconciliation processes and compliance reporting across multiple software publishers.

• Integration delivery using Excel imports, REST APIs, Advanced Shipment Notification (ASN) and Robust Transform Engine (RTE) processing.

Skillset

• Proven experience delivering end-to-end Software Asset Management (SAM) and/or Hardware Asset Management (HAM) implementations within enterprise environments.

• Strong understanding of CMDB structures, configuration item relationships and IT asset lifecycle management processes.

• Hands-on experience with platform configuration, scripting, workflow automation and custom application development.

• Integration experience across multiple methods, including Excel-based imports, REST APIs and data transformation tools (e.g. ETL processes).

• Familiarity with deployment pipelines, release management and source control practices.

• Strong understanding of data quality, governance, and reconciliation principles within asset management environments.

• Experience working with ITIL-aligned processes, particularly in asset, configuration and service management domains.

• Ability to troubleshoot, optimize and enhance existing SAM/HAM implementations for performance and compliance outcomes.

Our client, a growing Digital Transformation consulting firm, are hiring a ServiceNow SecOps Architect to join the team in Munich, Germany on a part-time contract. The successful candidate will work with a major enterprise client on a high-profile transformation initiative centred on SecOps and GRC capabilities.


Responsibilities

• Lead the architecture and design of ServiceNow SecOps and GRC solutions.

• Define scalable and secure technical architectures aligned to enterprise requirements.

• Drive the implementation of Security Incident Response (SIR), Vulnerability Response (VR) and Additional GRC capabilities.

• Collaborate with customer stakeholders, technical teams and delivery partners across the full project lifecycle.

• Provide architectural guidance on integrations, workflows, data models, and platform best practices.

• Support complex infrastructure environments with high levels of interconnectivity and availability.

Skillset

• Demonstrated experience operating as a ServiceNow Architect within enterprise environments.

• Strong technical expertise across SecOps, Security Incident Response, Vulnerability Response and GRC.

• Proven track record delivering ServiceNow solutions within large-scale, highly connected and complex infrastructure landscapes.

• Experience working in "telco-like" environments is highly desirable, particularly across Complex routing and networking environments, Highly interconnected platforms and services, and High-availability data centre infrastructures.

• Strong stakeholder engagement, communication and consulting capabilities.

• German language skills are a big plus.