Job Title: ServiceNow HRSD Architect
Location: Germany (Energy Sector Client)
Duration: 6 months
Engagement: Full-time or Part-time considered

Overview

We are seeking an experienced ServiceNow HRSD Architect to support a large energy provider in Germany, part of a global organisation. This is a 6-month engagement where you will play a key role in the architecture, design, and delivery of a ServiceNow HRSD solution, working closely with the Project Manager and end customer stakeholders.

Key Responsibilities

Lead the architecture and design of the ServiceNow HRSD solution.

Collaborate with the Project Manager and customer stakeholders to ensure successful project delivery.

Provide architectural guidance and best practice recommendations.

Translate business requirements into scalable and sustainable technical solutions.

Oversee solution design documentation and ensure alignment with platform standards.

Support implementation activities and provide technical leadership throughout the project lifecycle.

Requirements

Minimum 5 years’ experience in a ServiceNow Architecture role.

Strong expertise in ServiceNow HRSD (Human Resources Service Delivery).

Proven experience delivering ServiceNow solutions in complex enterprise environments.

Strong stakeholder management and communication skills.

Ability to work collaboratively with business and technical teams.

ServiceNow CMDB Consultant
Location: Zurich (Hybrid)
Start: March 2026
Contract Type: Freelance
Languages: German and English


Our client, an Elite ServiceNow Partner, is hiring a German-speaking ServiceNow CMDB Consultant to join their team in Zurich, Switzerland on a freelance contract. The successful candidate will focus on designing, stabilizing and governing a scalable CMDB landscape within a complex enterprise environment.


Responsibilities

• Design and implement ServiceNow CMDB solutions aligned with the Common Service Data Model (CSDM).

• Analyze, structure and stabilize existing CMDB environments.

• Define, establish and embed CMDB governance, including roles, responsibilities and operating models.

• Plan, conduct and moderate workshops with both business and IT stakeholders.

• Translate functional and business requirements into scalable technical CMDB and Discovery architectures.

• Provide expertise across related ServiceNow domains, including ITSM, SPM and Discovery.

Skillset

• Fluent in German and English.

• At least 5 years of hands-on experience delivering ServiceNow CMDB / CSDM initiatives.

• Strong, in-depth expertise in CMDB, CSDM, CI modelling, and identification & reconciliation.

• Demonstrated track record in large-scale enterprise transformation programs.

• Excellent communication, stakeholder management and workshop facilitation skills.

• Solid understanding of ITIL-based service management processes.

• Preferred Certifications: ServiceNow CIS – CMDB, CIS – Discovery, CSA, CAD, and ITIL 4 Foundation (or higher).

Our client, a Digital Transformation consulting firm, are hiring a CMDB Architect (ServiceNow ITOM) to join the team on a short-term contract in Bavaria, Germany. The successful candidate will be responsible to lead the design and implementation of an enterprise CMDB within a Telco Environment.


Responsibilities

• Lead the architecture, design and implementation of the ServiceNow CMDB.

• Define the overall approach, make key design decisions and review/validate deliverables from third-party vendors.

• Implement selected CMDB components to demonstrate best practices.

• Ensure a high-quality, sustainable CMDB aligned with operational IT needs.

• Align CMDB design with ITSM/ITOM processes and stakeholders.

Skillset

• Extensive hands-on experience with ServiceNow CMDB implementations in large-scale environments.

• Certification in ServiceNow Certified System Administrator (CSA), ServiceNow CIS – CMDB or Discovery is required. ITIL v4 Foundation is a big plus.

• Strong expertise in CMDB architecture & CI data modeling (classes, relationships, dependencies, service hierarchies).

• Proven track record in multi-source CMDB integration, consolidation, and complex reconciliation.

• Strong knowledge of Discovery (schedules, patterns, credentials), Service Mapping (topologies, business service views), CMDB Health (dashboards, reconciliation rules, normalization) and CSDM v4/v5.

• Integration expertise e.g.MID Server, REST APIs, Import Sets, Integration Hub.

• Understanding of ITSM/ITOM touchpoints (Incident, Change, Problem, Request, Asset).

• Fluent English (spoken and written).

• Background in telecommunications or network infrastructure is a bonus.

Interested? Apply via the link below or contact ailsa@alldus.com for more details.

ServiceNow Platform Architect - German Fiber Telco
Contract: Feb 2026 - 30 Jun 2026


Our client, a Digital Transformation consulting company, are hiring a ServiceNow Platform Architect & Platform Owner to join the team in Bavaria, Germany on a contract basis until the end of June. The successful candidate will drive the strategy, architecture and operational management of the ServiceNow platform within a fiber telecommunications provider’s OSS (Operations Support Systems) landscape.


Responsibilities

• Own and evolve the ServiceNow platform roadmap and target architecture.

• Define and enforce platform architecture, development and integration standards.

• Lead integrations and automations across core OSS processes (Assurance, Fulfillment, Rollout.

• Manage releases, environments and CI/CD pipelines.

• Ensure platform governance, security, performance and operational stability.

Skillset

• Deep ServiceNow architecture experience including modules, data models, security, CI/CD and integrations.

• Hands-on development skills (JavaScript, Flow Designer, IntegrationHub, ATF).

• Telecommunications / OSS experience.

• Knowledge of OMT, TNI, FSM or other scalable OSS systems is highly desirable.

Interested? Apply via the link below or contact ailsa@alldus.com for more details.

Our client, a global leader in the FinTech industry, is hiring a ServiceNow Consultant to join the team on a contract basis in Bayern, Germany. The successful candidate will be instrumental in delivering the company’s Native ServiceNow SaaS solutions, working closely with stakeholders, cross-functional teams and senior management to ensure projects are executed smoothly and aligned with strategic business goals.


Responsibilities

• Oversee multiple projects from initiation to completion, ensuring alignment with scope, timeline and budget.

• Create and maintain comprehensive project plans, schedules and resource allocations.

• Coordinate deliverables and dependencies across internal teams, vendors and stakeholders.

• Lead meetings independently, capturing business requirements and translating them for technical execution.

• Track and report project progress, risks and issues to stakeholders and senior management.

• Elicit and analyse business requirements through interviews, workshops and documentation.

• Convert business needs into detailed functional specifications and user stories.

• Collaborate with developers, solution architects and QA teams to ensure accurate implementation.

• Document business processes, workflows and system interactions to support project execution and future enhancements.

Skillset

• Extensive experience in both project management and business analysis.

• Skilled at translating business needs into technical solutions and driving successful execution.

• Confident leading meetings and communicating requirements independently of technical team members.

• Demonstrated success in delivering SaaS or IT projects on time and within scope.

• Completion of CSA training for ServiceNow within 2 months is a big plus.

• Hands-on experience with product demos to enhance understanding and client engagement.

Our client, a global tech company, are hiring a skilled ServiceNow Technical Consultant to join the team remotely on a  contract basis. Utilizing your hands-on expertise in NowAssist or AI capabilities within ServiceNow, the successful candidate will work closely with stakeholders to design, configure, and implement AI-driven solutions that enhance platform performance and user experience.


Responsibilities

• Lead the design, configuration and deployment of NowAssist/AI features in ServiceNow.

• Provide advisory guidance to clients on best practices and AI integration strategies.

• Collaborate with business and technical teams to translate requirements into effective solutions.

• Conduct technical workshops, proofs-of-concept and solution demonstrations.

• Ensure delivered solutions meet performance, security and compliance standards.

Skillset

• Proven experience with ServiceNow development and AI/NowAssist modules.

• Strong understanding of ServiceNow architecture, scripting, and integrations.

• Ability to engage with stakeholders at all levels in both technical and consultative capacities.

• Excellent problem-solving and communication skills.

Contact ailsa@alldus.com with your latest CV for more info. 

ServiceNow Certified Technical Architect (CTA)
Employment: Part-Time Contract
Engagement: 2 days per week
Duration: Up to 6 months

 

Our client, a global tech company, are hiring a ServiceNow Certified Technical Architect (CTA) to provide architectural governance and improve platform quality, efficiency, and long-term health.

Responsibilities

• Enforce ServiceNow and CTA-aligned best practices across development and delivery.

• Improve development efficiency and deployment quality.

• Lead upgrade and patch strategy and execution.

• Identify, quantify, and prioritize technical debt.

• Define and oversee remediation plans to ensure platform scalability and maintainability.

• Apply automation and ServiceNow best practices to platform objects and processes.

Skillset

• ServiceNow CTA (mandatory).

• Proven experience with enterprise-scale ServiceNow architecture.

• Strong expertise in upgrades, release management, and technical debt remediation.

• Telco experience desirable, not essential.

ServiceNow Custom Integrations Specialist
Location: Remote in EU
Contract: 6 weeks Full-time
Start Date: Immediate


Our client, a global tech organization, are hiring a highly skilled ServiceNow Developer to join the team remotely. The successful candidate will design and build custom integrations linking applications like SuccessFactors with ServiceNow’s AI Search. The role focuses on creating and maintaining custom connectors and integration logic using ServiceNow APIs and scripting.


Responsibilities

• Develop and implement custom connectors between ServiceNow and external systems (SuccessFactors, LeanIX, Arix).

• Integrate data and workflows into the ServiceNow AI Search experience.

• Use IntegrationHub, REST/SOAP APIs and custom scripts to create reliable integrations.

• Document data mappings, workflows and technical designs.

• Troubleshoot and optimize integration performance.

• Ensure security, compliance and scalability of integrations.

Skillset

• 5+ years’ experience as a ServiceNow Developer with a focus on integrations.

• ServiceNow Certified Application Developer (CAD) or Implementation Specialist is a plus.

• Strong knowledge of REST/SOAP APIs, IntegrationHub, and JavaScript scripting in ServiceNow.

• Experience integrating SuccessFactors, LeanIX, or Arix (ideally all three).

• Understanding of authentication protocols (OAuth, SAML, API keys).

• Familiarity with AI Search or Now Assist is a plus.

• Experience in Agile/DevOps environments.

• Excellent problem-solving and documentation skills.

Technical Project Manager – ServiceNow Cloud Migration (Contract)
Location: Germany (Hybrid)
Duration: 9 months (January – September)
Languages: Fluent German
Start Date: January 2026


Our client, a global IT Services and Consulting company, is hiring an experienced Technical Project Manager / Programme Manager to join the team in Germany on a nine-month contract. Working on a large-scale transformation programme moving from a single-service provider model to a multi-service provider environment, the successful candidate will lead the on-premise to ServiceNow Cloud migration, from initial assessment and planning through to testing, pilot migration and final go-live.


Responsibilities

• Lead the ServiceNow on-prem to cloud migration project as overall Transition Manager / Programme Manager.

• Assess the current landscape (data, modules, and integrations) and plan a detailed, step-by-step migration roadmap.

• Oversee planning, testing and implementation phases, including a controlled pilot and final migration weekend.

• Manage all stakeholder relationships across the company, clients and ServiceNow (triangle management structure).

• Drive governance, quality assurance and risk management across all project stages.

• Ensure alignment with compliance and KRITIS (critical infrastructure) requirements.

• Deliver a stable, scalable and optimised ServiceNow cloud environment.

Skillset

• At least 10 years of experience managing complex IT transformation projects (in Triangular relationship)

• Minimum of 5 years in the role of Transition Manager / Technical Project Manager within the ServiceNow ecosystem.

• Proven track record delivering on-prem to ServiceNow Cloud migrations end-to-end.

• Strong technical understanding of ServiceNow instances, integrations, and infrastructure.

• Prior experience as a ServiceNow Technical Consultant or equivalent highly desirable.

• Knowledge of KRITIS-relevant environments and associated compliance frameworks.

• Project Management Certification (PMI, PRINCE2 Practitioner, PRINCE2 Agile, Scrum, or equivalent).

• Excellent communication and stakeholder management skills.

• Fluent in German (C2/native) and proficient in English.

Apply now in the link below or reach out to ailsa@alldus.com for more details.

ServiceNow AI Expert
Location: Remote (EU Citizens Only)
Contract Type: Full-Time, 4-Month Contract


Our client, a leading automotive company, are hiring a highly skilled ServiceNow AI Expert for a 4-month full-time contract. The role requires hands-on experience in multiple ServiceNow modules, including SPM, ITSM, ITOM, and HRSD, and the ability to deliver AI-driven solutions that optimize processes and improve efficiency.


Responsibilities

• Design, implement, and optimize AI-driven workflows within the ServiceNow platform.
• Apply AI and automation capabilities to enhance products (e.g. SPM, ITSM, ITOM, and HRSD processes).
• Collaborate with stakeholders to gather requirements and translate them into AI-enabled ServiceNow solutions.
• Develop predictive analytics, virtual agents and other intelligent solutions.
• Support integration with third-party applications and other enterprise systems.
• Provide guidance on AI adoption within the ServiceNow platform.

Skillset

• EU citizenship required.
• Proven hands-on experience with multiple ServiceNow modules (3 minimum): SPM, ITSM, ITOM, HRSD.
• Strong knowledge of ServiceNow AI, Virtual Agent, Predictive Intelligence and Automation capabilities.
• Experience implementing AI-driven solutions in a business environment.
• ServiceNow certifications in relevant modules and AI capabilities.
• Knowledge of integration frameworks and scripting within ServiceNow.
• Excellent problem-solving and communication skills.
• Ability to work remotely and collaborate effectively with a cross-functional team.

Interested? Apply now in the link below or reach out to ailsa@alldus.com for more details.