ServiceNow ITAM Architect

Remote, New Jersey

ServiceNow - Architect

Contract

Our client, a global tech company, are hiring a ServiceNow ITAM Architect to join the team remotely on a contract basis. With a strong focus on Hardware Asset Management (HAM) and Software Asset Management (SAM), the successful candidate will work with stakeholders to design end-to-end architecture, ensuring successful platform adoption and maximizing value realization.

Responsibilities

Lead the design and implementation of ServiceNow ITAM solutions, including HAM and SAM, ensuring alignment with business objectives.
Create scalable, sustainable ServiceNow solutions customized to client needs, with a focus on HAM Pro and SAM Pro.
Oversee the technical design and development of ITAM modules, ensuring adherence to ServiceNow best practices.
Work closely with cross-functional teams to integrate asset data and workflows seamlessly.
Define and enforce architectural standards and governance to maintain the integrity of the ServiceNow platform.
Facilitate workshops and stakeholder interviews to capture business requirements and convert them into actionable technical designs.
Lead and mentor ServiceNow developers and junior architects, providing guidance and support.
Contribute to roadmap planning and platform optimization strategies to ensure continuous improvement and value delivery.

Skillset

Minimum of five years of experience in ServiceNow platform architecture and administration.
ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) in ITAM, HAM or SAM.
ServiceNow Certified Application Developer (CAD) is a plus.
Hands-on experience with ServiceNow ITAM, including HAM Pro and SAM Pro.
In-depth knowledge of ServiceNow Discovery, CMDB and integrations with third-party systems.
Proven expertise in designing and implementing complex ServiceNow solutions within large-scale enterprise environments.
Strong experience with scripting (JavaScript, Glide API), integrations (REST, SOAP) and MID Server configurations.
Exceptional communication skills with a demonstrated ability to manage stakeholders effectively.
Solid understanding of software license models and compliance strategies.
Experience working in regulated industries, such as finance, healthcare or government is a bonus.