Welcome to episode 198 in our ServiceNow series of the Alldus podcast, the show where we highlight the brightest talent and technical leadership within the ServiceNow ecosystem.

Powered by Alldus International, our goal is to share with you the insights of leaders in the field to showcase the excellent work that is being done within Digital Transformation and ServiceNow implementations across the United States and Europe.

Today’s guests are David McInnes, ServiceNow Engagement Manager and Andrew Ortiz, ServiceNow Practice Director at Advizex. Founded in 1975, Advizex (a Fulcrum IT Partners company) is not just another technology solutions provider; they are your dedicated partner in overcoming complex business challenges. They have set themselves apart by offering tailored technology consulting, implementation support and comprehensive IT-managed services, empowering organizations of all sizes to thrive in a competitive landscape.

David is a dedicated, self-motivated IT professional with extensive experience in ServiceNow and Contact Center development. As a customer-focused leader and former IT Executive, he excels in delivering results and building strong, trust-based relationships. Andrew is an Infrastructure Architect and Advisory Consultant with over 15 years of experience. He’s skilled at analyzing complex scenarios and identifying effective solutions, consistently demonstrating a deep understanding of customer needs.

In the episode, David and Andrew discuss:

Andrew’s background and role expanding Advizex’s reach and expertise

Dave’s journey as ServiceNow Engagement Manager with deep IT and MSP experience

Building lasting partnerships through customer-focused solutions at Advizex

Managing ServiceNow implementations and customer success

Helping Financial and healthcare firms digitize workflows with ServiceNow

How IT-focused engagement managers support ServiceNow projects and integrations

Expanding ServiceNow, AI, government, security and data insights

Focus on AI in ServiceNow, training and customer adaptation

Their customer-focused, communication-driven hiring for effective solutions

To find out more about all the great work happening at Advizex, check out the website www.advizex.com or follow them on LinkedIn, Instagram and X @Advizex. You can also connect with David and Andrew directly on LinkedIn.

If you’re interested in exploring the latest ServiceNow opportunities, check out our live vacancies or upload your resume today to keep up to date with all the latest opportunities.

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