ServiceNow Sales Executive Jobs

• Serve as a strategic advisor, ensuring alignment between client business objectives and the ServiceNow platform.
• Facilitate client workshops to develop roadmaps, enhance processes and champion best practices.
• Partner with technical teams to translate business needs into effective ServiceNow solutions.
• Lead the gathering and documentation of business requirements through structured stakeholder collaboration.
• Oversee and refine user stories following Agile methodologies and ServiceNow development standards.
• Support all stages of Agile delivery, including sprint planning, demonstrations, quality assurance, and retrospectives.
• Coordinate user acceptance testing (UAT), create training documentation and conduct end-user training sessions.
• Drive continuous improvement by contributing to the company’s Centre of Excellence.
• Assist with pre-sales efforts such as proposal development, solution demonstrations and requirements gathering.

• Minimum of 4 years of hands-on ServiceNow experience, with a solid emphasis on ITSM.
• Proven track record of delivering implementations involving at least one additional ServiceNow product suite, such as SPM, ITOM, SAM/HAM, HRSD or CSM.
• Demonstrated expertise in leading client-facing ServiceNow workshops.
• Strong consultative abilities, capable of influencing stakeholders at all levels, from technical teams to executive leadership.
• ServiceNow CSA certification is required; CIS-ITSM certification or higher is a plus.

• Competitive Salary.
• Comprehensive benefits package.
• Remote working options.

Our client, a leading global IT consulting organization, is hiring Senior Account Executive specialising in ServiceNow to join their team in California. The successful candidate will be instrumental in driving growth across the Commercial and Mid-Market sectors by developing strategic, long-term relationships and expanding indirect sales channels.


Responsibilities

• Manage and expand a robust pipeline of ServiceNow licence and professional services opportunities across diverse industries.

• Uncover and leverage upsell and cross-sell potential within existing accounts.

• Collaborate closely with ServiceNow account teams to execute co-sell strategies and secure joint wins.

• Consistently achieve and surpass sales targets, contributing to profitability and strategic growth within assigned partner accounts.

• Lead collaborative planning sessions with partners to establish shared objectives, financial goals and key performance milestones.

• Create and implement comprehensive account plans for your territory across North America.

• Serve as a trusted advisor to key customer stakeholders and decision makers.

• Work cross-functionally with internal teams and external partners to advance business development efforts.

Skillset

• Master’s degree in business or similar.

• Minimum of 5 years of experience in selling ServiceNow licences and professional services, preferably within the North American market.

• Demonstrated success managing complex sales cycles, building partnerships and consistently achieving or exceeding sales targets.

• Over 7 years of experience in channel, alliance or technology sales roles.

• In-depth knowledge of the ServiceNow ecosystem and its partner network.

• Proven ability to work within matrixed organizations and collaborate across functional teams.

• Background working with MSPs, staffing providers, or ServiceNow-related consulting engagements is a bonus.

• Experience designing and executing co-sell strategies with major technology partners.

• Strong interpersonal, communication and relationship-building capabilities.

Our client, a leading ServiceNow Solutions provider, are hiring a ServiceNow Senior Account Executive to join their team in Boston, MA. The successful candidate will be responsible to drive sales and revenue growth, oversee the full sales process and ensure a high level of customer satisfaction.


Responsibilities

• Build and nurture strategic client partnerships to drive sales and revenue growth.

• Oversee the entire sales process, from lead generation to final closing.

• Deliver engaging presentations and product demos to potential clients.

• Negotiate contracts and collaborate with internal teams to provide customized solutions.

• Identify new business opportunities and cultivate long-term client relationships.

• Maintain high levels of customer satisfaction throughout the sales process.

Skillset

• Bachelor's degree in Business, Marketing, IT or similar.

• Minimum of five years of experience in ServiceNow sales.

• Deep knowledge of ServiceNow solutions and the Now Platform.

• Expertise in IT operations, AI-driven automation and customer service management.

• Proven track record of creating and executing successful sales strategies.

• Strong negotiation, presentation and communication skills.

• Experience with Salesforce is an advantage.
   

Benefits

• Salary: $200K - $300K OTE.

• Equity.

• Comprehensive benefits package including dental & vision insurance.

Our client, a global IT Consulting organization, are hiring a ServiceNow Presales Solution Consultant to join their team in London. The successful candidate will drive enterprise-wide transformations, manage relationships with C-level executives and create innovative solutions that elevate the digital experience.


Responsibilities

• As the ServiceNow Presales Solution Consultant, you will lead sales and business development initiatives, uncovering new opportunities for ServiceNow solutions.

• Lead the pre-sales journey, from crafting proposals to negotiating contracts and securing sign-offs.

• Partner with sales teams to define and present ServiceNow solutions to potential clients.

• Serve as a trusted advisor to senior stakeholders, including C-suite executives and IT leaders.

• Build and maintain strong relationships with ServiceNow leadership and strategic partners for seamless collaboration.

• Collaborate with key business functions (e.g. HR, IT, customer service) to customize ServiceNow solutions for their specific needs.

• Stay up to date on market trends and ensure ServiceNow offerings are aligned with evolving business needs.

Skillset

• Master’s or Bachelor's degree in Information Technology or similar.

• Extensive knowledge of ITSM, ITOM, CSM, HRSD, Employee Service Center, Case & Knowledge Management and Performance Analytics.

• Proficient in system integration, data migration, automation, scripting and ServiceNow customization.

• Understanding of HR processes, employee engagement strategies and workflow design.

• Skilled in mapping customer journeys, improving service delivery and boosting customer satisfaction.

• Experienced in demonstrating the value of ServiceNow and advising clients on strategic implementation.

• Strong problem-solving abilities, with a knack for assessing business needs and proposing effective solutions.

• Proven experience in driving adoption of new technology and training end-users for smooth transitions.

• Capable of engaging with stakeholders up to the CXO level, simplifying technical concepts for non-technical audiences, and fostering collaboration across teams.

• Preferred Certifications: ServiceNow Certified System Administrator (CSA), ServiceNow Certified Implementation Specialist (CIS), ServiceNow Certified Application Developer (CAD), Customer Service Management (CSM) / CRM, Human Resources Service Delivery (HRSD).

Benefits

• Competitive Salary

• Comprehensive benefits package.

• Hybrid and flexible working options.

• Employee well-being support.

• Performance-based bonus.

Interested? Apply Today!