Welcome to episode 68 in our Digital Transformation series of the Alldus podcast, the show where we highlight the brightest talent and technical leadership within the ServiceNow ecosystem.
Powered by Alldus International, our goal is to share with you the insights of leaders in the field to showcase the excellent work that is being done within Digital Transformation and ServiceNow implementations across the United States and Europe.
Today's guest is Jan Pennel, ServiceNow Practice Lead at D2M Services, a division of DISYS. Founded in 1994 and headquartered in McLean, Virginia with more than 45 offices worldwide, D2M (Data & Digital Managed Services) is an outcome-driven service and solutions partner that serves enterprises across their IT operations. D2M's digital transformation and cognitive automation services help clients in accelerating their digital transformation journeys and meet their business goals.
By leveraging automation in every aspect of their infrastructure support services, D2M guarantees hyper-stability, increased efficiency and the highest level of user satisfaction. D2M enables businesses to go through digital transformation by powering their services through the cloud, providing data and analytics and modernizing their legacy systems. With this multi-pronged approach to modernizing business systems, D2M helps businesses improve their systems and establish a meaningful digital presence.
In the episode, Jan will discuss:
How she got into the world of ServiceNow
The interesting work they are doing at D2M Services
Figuring out the most effective problems to solve for customers
Use cases of a successful implementation journey
The importance of people and communication skills
What the future holds for the ServiceNow platform
What did you think of Jan's podcast? Where do you see the future of Digital Transformation and ServiceNow heading in the next few years? We would love to hear your thoughts on this episode, so please leave a comment below.