Welcome to episode 55 in our Digital Transformation series of the Alldus podcast, the show where we highlight the brightest talent and technical leadership within the ServiceNow ecosystem.
Powered by Alldus International, our goal is to share with you the insights of leaders in the field to showcase the excellent work that is being done within Digital Transformation and ServiceNow implementations across the United States and Europe.
Today's guest is Vikram Walecha, Chief Technology Officer – ServiceNow at IBM. Vikram is a trusted Advisor to C-Suite with extensive experience in driving large and complex Digital Transformation programs. He is a thought leader and Changes Enabler in the areas of ServiceNow, Cloud, DevOps, Enterprise Workflow Automations, Service Management, CoE Enablement, Business Acquisition, Service Strategy & Design, Service Delivery and Governance. In his role at IBM, Vikram oversees the Business acquisition and delivery in regional growth markets in North America.
In the episode, Vikram will discuss:
An insight into his role and ServiceNow at IBM
Macro-trends he is seeing in the enterprise
How companies are using Intelligent workflows
The human experience in a world of automation
Why ServiceNow is the platform is choice
Case studies of the value his team have brought to customers
What makes ServiceNow at IBM stand out from the competition
What the future holds for the platform
What did you think of Vikram's podcast? Where do you see the future of Digital Transformation and ServiceNow heading in the next few years? We would love to hear your thoughts on this episode, so please leave a comment below.
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