Welcome to episode 339 of the AI in Action podcast, the show where we break down the hype and explore the impact that Data Science, Machine Learning and Artificial Intelligence are making on our everyday lives.

Powered by Alldus International, our goal is to share with you the insights of technologists and data science enthusiasts to showcase the excellent work that is being done within AI in North America and Europe.

Today’s guest is Ben Tengelsen,  VP of Data Science at IntelyCare in Greater Boston, MA. Founded in 2014, IntelyCare are the leading tech-enabled nurse staffing platform for healthcare organizations in the U.S. Through their AI-based platform, they schedule and match nursing professionals with open assignments at 1,600+ organizations across the country. In doing so, they provide nurses and nursing assistants with unprecedented flexibility in their work lives, while at the same time empowering healthcare organizations to take control of how they manage nursing staff.

Ben leads a team of data scientists and analysts in their mission to generate as much value as possible from IntelyCare’s data. They are experts at statistical and predictive modeling, but are also fullstack engineers when it comes to scaling and deploying models. Projects include a state-of-the-art pricing algorithm (AI based, learns in real time), a powerful recommendation engine (used for both in-app recommendations and targeted messaging), and various forecasting algorithms to manage things like on-call pools, engagement campaigns and last-minute requests.

In the episode, Ben will discuss: 

The work IntelyCare do helping nurses

How they use data at IntelyCare

The role of Machine Learning & Data Science within the platform

What it’s like to be part of the Data Science team

The impact of Covid-19 within the business

Plans for growth & what the future holds for IntelyCare

To find out more about Ben and all the great work happening at IntelyCare, check out the website www.intelycare.com and follow them on Linkedin, Instagram and Twitter @IntelyCare. You can also connect with Ben directly on Linkedin.

What did you think of Ben’s podcast? Where do you see the future of AI and Data Science in the Healthcare industry heading over the next few years? We would love to hear your thoughts on this episode, so please leave a comment below.

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