Welcome to episode 69 in our Digital Transformation series of the Alldus podcast, the show where we highlight the brightest talent and technical leadership within the ServiceNow ecosystem.
Powered by Alldus International, our goal is to share with you the insights of leaders in the field to showcase the excellent work that is being done within Digital Transformation and ServiceNow implementations across the United States and Europe.
Today's guest is Jelane Johnson, Vice President of Transformation at United Healthcare in Phoenix, AZ. UnitedHealthcare are dedicated to helping people live healthier lives and helping to make the health system work better for everyone by simplifying the health care experience, addressing consumer health and social issues, delivering access to high-quality care and sustaining trusted relationships with care providers. Today, advanced data and technologies, breakthrough treatments and consumer choice are redefining what can be achieved.
Jelane is a management, organizational and IT professional with over 20 years of experience in consulting, system implementation, operations, process development and client delivery. She has a proven ability to mobilize and lead diverse, matrixed, global teams to deliver on demanding requirements and timelines. Jelane is also an experienced solution architect, implementation and operations lead with business process and system design experience across Health, Commercial, State and Federal programs.
In the episode, Jelane will discuss:
How she got into the world of ServiceNow
Some of the interesting work she does with United Healthcare
The importance of transparency and communication
Using internal tools to improve collaboration
The vision for implementing ServiceNow in a large enterprise
What did you think of Jelane's podcast? Where do you see the future of Digital Transformation and ServiceNow heading in the next few years? We would love to hear your thoughts on this episode, so please leave a comment below.