ServiceNow CSM Specialist

Location: Onsite (Ohio)
Duration: Contract 6 months 

Our client, an innovator in the retail sector, are hiring a skilled ServiceNow CSM Specialist to join their team on a six-month contract.

Responsibilities

• Implement and configure ServiceNow Customer Service Management (CSM) modules.

• Develop workflows and automation tailored to business requirements.

• Collaborate with stakeholders to identify areas for process optimization.

• Provide training and documentation to end-users.

   

Requirements

• Proven experience with ServiceNow CSM module implementation.

• Knowledge of ITIL framework.

• Strong communication and problem-solving skills.

   

How to Apply: Submit your resume and your availability to rhiannon@alldus.com

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