CSM ServiceNow Developer

New Jersey

ServiceNow - Developer

Contract

CSM ServiceNow Developer
Location: 100% Remote
Contract Type: Contract-to-Hire

Our client, an innovator in the retail sector, is hiring a skilled CSM ServiceNow Developer with experience within Public Sector Digital Services. This is a contract-to-hire position and 100% remote.

Responsibilities

Design, develop, and implement solutions using the ServiceNow Customer Service Management (CSM) module.
Collaborate with stakeholders to translate business requirements into functional solutions within the ServiceNow platform.
Support the development of digital services tailored to public sector needs, ensuring scalability and compliance.
Maintain and enhance existing ServiceNow applications and integrations.
Troubleshoot and resolve technical issues, ensuring seamless operation of ServiceNow solutions.

Skillset

Proven experience as a ServiceNow Developer with a focus on Customer Service Management (CSM).
Familiarity with Public Sector Digital Services and their unique challenges.
Strong understanding of ServiceNow best practices and platform capabilities.
Experience with scripting languages such as JavaScript and creating custom workflows.
Knowledge of Agile methodologies and tools.
Excellent problem-solving skills and attention to detail.
Strong communication and interpersonal skills for working in a collaborative environment.