Business Process Consultant

Our client, a ServiceNow services company, are hiring a ServiceNow Business Process Consultant to join the team in New York. The successful candidate will collaborate closely with clients to design, configure and implement solutions that drive business process improvements, enhance automation and optimize service delivery.

Responsibilities

• As the ServiceNow Business Process Consultant, you will evaluate existing business processes and workflows to pinpoint areas for improvement.

• Identify opportunities for process automation and optimization.

• Design and customize ServiceNow solutions based on client requirements.

• Work closely with technical teams to ensure smooth implementation.

• Lead user acceptance testing to confirm the solution aligns with client expectations.

• Deliver end-user training and provide continuous support.

• Stay current on the latest ServiceNow features and industry best practices.

• Manage stakeholder expectations effectively throughout the entire project lifecycle.

Skillset

• Excellent business analysis capabilities.

• In-depth knowledge of the ServiceNow platform and its functionalities.

• Proficiency in business process re-engineering and optimization.

• Strong mentoring and team support skills, promoting collaboration.

• Outstanding communication and problem-solving abilities.

Interested? Apply Today!

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