ServiceNow SPM Developer

Our client, a leading Canadian IT Services company, is hiring a French-speaking ServiceNow SPM Developer to join the team in Montreal, Quebec on a contact basis. The successful candidate will develop and configure ServiceNow SPM solutions to meet project and portfolio management needs, streamline business processes and give management teams clearer insight into performance.

Responsibilities

• Build and configure ServiceNow solutions, specialising in Strategic Portfolio Management (SPM).

• Analyse business requirements and turn them into technical specifications and practical solutions.

• Configure workflows, automated processes, forms, Business Rules and access permissions.

• Develop and enhance platform functionality using JavaScript, Script Includes and Flow Designer.

• Connect ServiceNow with external applications through REST and SOAP integrations.

• Develop dashboards, metrics and reports to improve visibility across projects and portfolios.

• Perform technical testing, assist with user acceptance testing and troubleshoot defects.

• Support platform releases, maintain technical documentation and identify opportunities for improvement.

• Work closely with technical teams and business stakeholders throughout development and delivery.

• Advise on the use of standard ServiceNow features and apply development best practices.

Skillset

• Minimum of 3 years’ experience developing and configuring the ServiceNow platform.

• Practical experience delivering or implementing ServiceNow SPM solutions.

• Sound knowledge of project and portfolio management processes, including risk management.

• Strong technical skills in JavaScript, Script Includes, Business Rules and Flow Designer.

• Experience setting up workflows, automations, forms and access permissions.

• Experience connecting ServiceNow with external systems using REST and SOAP APIs.

• Solid understanding of the ServiceNow development lifecycle, from testing through deployment.

• Ability to analyse business needs and turn them into effective technical solutions.

• Clear communication skills and the ability to collaborate with technical teams and business stakeholders.

• Experience with Integrated Risk Management (IRM) and/or Environmental, Social and Governance (ESG) modules is an advantage.