ServiceNow Developer (NSA,Poly)

Our client, an IT services provider supporting US federal government agencies, is hiring a ServiceNow Developer with active Secret clearance for a contract role in Maryland. The successful candidate will build custom applications, integrations and automated workflows across SPM, ITSM, ITOM and CMDB, delivering secure, reliable solutions that meet performance standards and federal security requirements.

Responsibilities

• Build and deploy ServiceNow solutions, scoped applications and integrations in line with established development standards.

• Turn business requirements, user stories and wireframes into practical technical solutions.

• Develop workflows, Business Rules, UI Policies and automated processes using Flow Designer and IntegrationHub.

• Review code, contribute to development standards and embed secure coding practices.

• Diagnose and resolve platform issues to maintain reliability and optimise performance.

• Deliver platform upgrades, apply patches and support new module rollouts.

• Create technical documentation and provide stakeholders with training and ongoing guidance.

• Maintain compliance with RMF, FedRAMP and relevant federal security frameworks, supporting software accreditation processes.

Skillset

• Active Secret clearance is essential.

• Minimum of 5 years’ ServiceNow development experience, with progressively greater responsibility.

• A current ServiceNow Certified Application Developer (CAD) and/or Certified System Administrator (CSA) certification.

• CIS-ITSM and/or CIS-SPM certifications would be a plus.

• Strong technical skills in JavaScript, Glide APIs and ServiceNow Studio.

• Practical experience with ITSM, ITOM, CMDB, Flow Designer and IntegrationHub.

• Experience delivering projects within Agile/Scrum teams.

• Demonstrated experience supporting the Risk Management Framework (RMF) and federal software accreditation processes.

• Strong communication and teamwork skills, with the ability to explain technical solutions clearly to colleagues, senior stakeholders and customers.