ServiceNow Series E164: Ben Wilcox, ServiceNow Americas Practice Leader at IBM

,  | June 12 2024 | JP Valentine

Welcome to episode 164 in our Digital Transformation series of the Alldus podcast, the show where we highlight the brightest talent and technical leadership within the ServiceNow ecosystem.

Powered by Alldus International, our goal is to share with you the insights of leaders in the field to showcase the excellent work that is being done within Digital Transformation and ServiceNow implementations across the United States and Europe.

Today’s guest is Ben Wilcox, ServiceNow Americas Practice Leader at IBM. Ben is a seasoned professional services leader, with global experience with across multiple industry sectors. Ben has strong experience as an operations and sales leader with a strategic mindset and demonstrating results with clients. His focus is on understanding client issues and developing solutions to achieve the desired outcome.

In his current role with the IBM ServiceNow practice, Ben and his team are focused on expanding their footprint and offerings, as well as delivering world-class services. It is their aim is to identify the relevant pain points in an organization and subsequently, define solutions that leverage the ServiceNow Platform and IBM’s broad capabilities to achieve the defined outcomes and deliver measurable value to their clients.

In this episode, Ben talks about:

His journey to leading the ServiceNow Americas practice at IBM

How IBM’s ServiceNow partnership drives digital efficiency and client success

How ServiceNow IRM enhances security & HRSD streamlines self-service functionalities

Gen AI’s role in accelerating digital workplace transformation for operational efficiency

IBM’s focus on diverse capabilities, career flexibility, client value & expertise

Utilizing diverse capabilities for comprehensive client solutions

To find out more about all the great work happening at IBM, check out the website www.ibm.com or follow them on LinkedIn, Instagram and X @IBM. You can also connect with Ben directly on LinkedIn.

If you’re interested in exploring the latest ServiceNow opportunities, check out our live vacancies or upload your resume today to keep up to date with all the latest opportunities.

Subscribe to The Alldus Podcast: 

     

Welcome to episode 164 in our Digital Transformation series of the Alldus podcast, the show where we highlight the brightest talent and technical leadership within the ServiceNow ecosystem.

Powered by Alldus International, our goal is to share with you the insights of leaders in the field to showcase the excellent work that is being done within Digital Transformation and ServiceNow implementations across the United States and Europe.

Today’s guest is Ben Wilcox, ServiceNow Americas Practice Leader at IBM. Ben is a seasoned professional services leader, with global experience with across multiple industry sectors. Ben has strong experience as an operations and sales leader with a strategic mindset and demonstrating results with clients. His focus is on understanding client issues and developing solutions to achieve the desired outcome.

In his current role with the IBM ServiceNow practice, Ben and his team are focused on expanding their footprint and offerings, as well as delivering world-class services. It is their aim is to identify the relevant pain points in an organization and subsequently, define solutions that leverage the ServiceNow Platform and IBM’s broad capabilities to achieve the defined outcomes and deliver measurable value to their clients.

In this episode, Ben talks about:

His journey to leading the ServiceNow Americas practice at IBM

How IBM’s ServiceNow partnership drives digital efficiency and client success

How ServiceNow IRM enhances security & HRSD streamlines self-service functionalities

Gen AI’s role in accelerating digital workplace transformation for operational efficiency

IBM’s focus on diverse capabilities, career flexibility, client value & expertise

Utilizing diverse capabilities for comprehensive client solutions

To find out more about all the great work happening at IBM, check out the website www.ibm.com or follow them on LinkedIn, Instagram and X @IBM. You can also connect with Ben directly on LinkedIn.

If you’re interested in exploring the latest ServiceNow opportunities, check out our live vacancies or upload your resume today to keep up to date with all the latest opportunities.

Subscribe to The Alldus Podcast: 

     

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