Welcome to episode 105 in our Digital Transformation series of the Alldus podcast, the show where we highlight the brightest talent and technical leadership within the ServiceNow ecosystem.

Powered by Alldus International, our goal is to share with you the insights of leaders in the field to showcase the excellent work that is being done within Digital Transformation and ServiceNow implementations across the United States and Europe.

Today’s guest is Briana Brown, VP of Technology and Innovation at Bayless Integrated Healthcare in Phoenix, AZ. Bayless Integrated Healthcare is committed to disrupting the status quo with a comprehensive integrated healthcare delivery system that addresses all of their patients’ mental and physical care needs under one roof.  Their proprietary, technology-driven practice platform contributes to lower medical costs per member and improved health outcomes for each patient by ensuring better care coordination, standardizing best-practice clinical protocols, and providing patients with convenient virtual access to providers for all levels of care.

Briana is an entrepreneurial-minded, technology executive with extensive experience leading all facets of organizational change and technology initiatives across large organizations. She has successfully directed technology and operational teams that collaborate as focused units to achieve business goals. Briana has been particularly effective leveraging stakeholder relationships, system/process improvements, and negotiation skills to maximize performance and ROI across operations. She is passionate about solutions that are designed on the fusion of people, process and technology.

In this episode, Briana will discuss:

How she got into the world of ServiceNow

Why ServiceNow is the platform of choice

Managing expectations, rollout and the process during implementation

Building a diverse team to achieve success

Roadblocks and challenges they needed to overcome

Advice on how to become a success in ServiceNow

To find out more about all the great work happening at Bayless Integrated Healthcare, check out the website www.baylesshealthcare.com or follow them on LinkedIn, Instagram and Twitter @BaylessHealth. You can also connect with Briana directly on LinkedIn.

If you’re interested in exploring the latest ServiceNow opportunities, check out our live vacancies or upload your resume today to keep up to date with all the latest opportunities.

Subscribe to The Alldus Podcast: