Welcome to episode 170 in our Digital Transformation series of the Alldus podcast, the show where we highlight the brightest talent and technical leadership within the ServiceNow ecosystem.

Powered by Alldus International, our goal is to share with you the insights of leaders in the field to showcase the excellent work that is being done within Digital Transformation and ServiceNow implementations across the United States and Europe.

Today’s guest is Martin Ivanov, Solutions Architect at Do IT Wise | An Inetum Group Company. Founded in 2010, Do IT Wise – part of the Inetum Group – is an international professional services and consulting company, focused on helping their customers thrive on their Digital Transformation journeys. They combine deep implementation knowledge and partnerships with leading software platforms such as ServiceNow and OpenText, professional expertise and excellent understanding of their client’s problems to create the most suitable and valuable solutions for them.

Martin is an experienced ServiceNow Solution Consultant with a demonstrated history of working in the consulting industry.  He is skilled in ServiceNow Platform Administration and Development, ITSM, Custom application development, Integrations and Platform-wide scripting. Martin is a Certified Technical Architect (CTA) and holder of multiple ServiceNow mainline certifications. A ServiceNow Rising Star in 2022, 2023 ServiceNow Community MVP and 2023 ServiceNow Developer MVP, Martin is passionate about knowledge sharing and mentoring.

In this episode, Martin talks about:

Important career milestones including gaining CTA certification

Starting a ServiceNow architecture podcast and local meetup

Gaining inspiration and confidence from the ServiceNow community

How ServiceNow’s rapid updates require focusing deeply in one area

How CSM addresses increased demand for digital services

Exploring predictive automation, like weather-based bakery production

Why GenAI shows potential, but adoption is currently limited

His day-to-day role focusing on customer solutions with Do IT Wise

His upcoming meetup in Bulgaria & hopes for Knowledge 2025

To find out more about all the great work happening at Do IT Wise, check out the website www.doitwise.com or follow them on LinkedIn, Instagram or X @Do_IT_Wise. You can also connect with Martin directly on Linkedin.  

If you’re interested in exploring the latest ServiceNow opportunities, check out our live vacancies or upload your resume today to keep up to date with all the latest opportunities.

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