Welcome to episode 92 in our Digital Transformation series of the Alldus podcast, the show where we highlight the brightest talent and technical leadership within the ServiceNow ecosystem.

Powered by Alldus International, our goal is to share with you the insights of leaders in the field to showcase the excellent work that is being done within Digital Transformation and ServiceNow implementations across the United States and Europe.

Today’s guest is Philip Swann, Managing Consultant at Wrangu. Founded in 2016 with offices in Amsterdam and London, Wrangu’s mission is to enable their clients to maximise the value from their ServiceNow investment through world class implementation and services. They are also creating intelligent apps which help to solve localisation needs and address the industry specific challenges that their clients have in their business.

Philip is an experienced IT Principal Technical Consultant with strong delivery focused skills. He has an extensive background in application management across global customer service and retail industries. With a strong focus on Customer centricity throughout all stages of the system life cycle, Philip has the ability to deliver multi-million dollar initiatives and improve operational efficiency through innovative solutions that align customer expectations with business needs.

In the episode, Philip chats about:

The interesting work he does with Wrangu

Trends he is seeing such as regulation & risk management

Benefits that ServiceNow brings to organizations

The impact of ServiceNow in workspaces

The importance of empathy & people management

Building and maintaining a winning team

What the future holds for ServiceNow

To find out more about all the great work happening at Wrangu, check out the website www.wrangu.com or follow them on LinkedIn, Facebook and Twitter @WranguGlobal. You can also connect with Philip directly on LinkedIn.

What did you think of Philip’s podcast? Where do you see the future of ServiceNow and Digital Transformation heading in the next few years? We would love to hear your thoughts on this episode, so please leave a comment below.

If you’re interested in exploring the latest ServiceNow opportunities, check out our live vacancies or upload your resume today to keep up to date with all the latest opportunities.

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