ServiceNow Series E16: Martin Miller, former Director of Site Reliability Engineering at Blackhawk Network

Welcome to episode 16 in our Digital Transformation series of the Alldus podcast, the show where we highlight the brightest talent and technical leadership within the ServiceNow ecosystem.

Powered by Alldus International, our goal is to share with you the insights of leaders in the field to showcase the excellent work that is being done within Digital Transformation and ServiceNow implementations across the United States and Canada.

Today’s guest is Martin Miller, who is an experienced Site Reliability Engineering leader. Martin works with business owners and executives to deliver productized solutions and improve user experience and service delivery. He brings process and building expertise in software design and development, enterprise architecture, deployment, data security and compliance. He has a proven track record of success directing cross-functional and multi-site teams in agile scrum environments, combined with a talent for effective IT projects, capacity planning and implementation.

In the episode, Martin will tell you about:

The great work he did with BlackHawk

How ServiceNow is adding value to their business

Interesting projects they are working on

Key advice when starting  your implementation journey

Advice he would offer to his younger self

To find out more about Martin and his fascinating work, you can connect with him on Linkedin.

What did you think of Martin’s podcast? Where do you see the future of Digital Transformation and ServiceNow heading in the next few years? We would love to hear your thoughts on this episode, so please leave a comment below.

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