Welcome to episode 48 in our Digital Transformation series of the Alldus podcast, the show where we highlight the brightest talent and technical leadership within the ServiceNow ecosystem.

Powered by Alldus International, our goal is to share with you the insights of leaders in the field to showcase the excellent work that is being done within Digital Transformation and ServiceNow implementations across the United States and Europe.

Today’s guest is Jacques Clement, Chief Technology Officer of SPOC Luxembourg. Jacques has been working in the IT industry for three decades and he started dealing with ServiceNow in 2008, driving a worldwide deployment of the platform on one of the biggest implementations of the solution. Prior to his current position, he worked for global tech companies in both technical and business-related positions.

SPOC Group is a leading ServiceNow partner supporting customers globally, which has progressed from specializing in ITSM to utilizing the Now Platform across the enterprise by developing business applications quickly and effectively. SPOC Luxembourg represents SPOC Group in the Grand-Duchy region. Whether it’s consulting services, implementation services, technical support, authorized training or the resale of licenses, SPOC aim at achieving mutual benefits with their customers.

In the episode, Jacques will tell you about:

The interesting work they do at SPOC Luxembourg

The role of ServiceNow and interesting projects they are working on

Challenges they need to overcome

Wins and learns on implementing ServiceNow within the business

The importance of system design

Exciting trends to keep an eye on in the future

To find out more about Jacques and all the great work happening at SPOC Luxembourg, check out the website check out the website www.spoc-lux.lu or follow them on Linkedin. You can also connect with Jacques directly on Linkedin. 

What did you think of Jacques’ podcast? Where do you see the future of Digital Transformation and ServiceNow heading in the next few years? We would love to hear your thoughts on this episode, so please leave a comment below.

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