Women in ServiceNow Series E10: Trinh Nguyen, Product Owner of ServiceNow at Okta

Welcome to the episode ten in our Women in ServiceNow series Alldus podcast, a brand new series dedicated to showcasing the incredible women leading the way in the ServiceNow ecosystem.

Powered by Alldus International, host Ailsa Cassie brings you inspiring conversations with trailblazing women who are driving innovation, breaking barriers, and shaping the future of ServiceNow and the wider-tech community.

Today’s guest is Trinh Nguyen, Product Owner of ServiceNow at Okta. Founded in 2009, Okta is the leading independent identity management partner. Driven by a vision to empower everyone to safely use any technology, Okta champions neutrality – offering organizations, employees and end users the flexibility to work seamlessly across any device or platform. Today, two-thirds of the Fortune 100, over 40% of the Forbes Global 2000, and thousands of other organizations rely on Okta to protect their digital ecosystems.

In the episode, Trinh talks about:

Her journey from IT ops to ServiceNow platform lead

Why late nights aren’t ideal, but global teamwork matters

How success isn’t technical depth; it’s data-driven, value-based storytelling

From out-of-box start to growth & how AI will drive next-level impact

Stakeholder buy-in comes from vision, scalability and ROI

Success is a collaborative effort, as partnership and shared vision drive adoption

Tech needs more women with diverse paths, big impact and no fear

Mentorship through strong women from trusted guidance, observation and inspiration

Advice to believe in yourself; challenges pass and growth follows

Excited about agentic AI which is improving processes autonomously

To find out more about all the great work happening at Okta, check out the website www.okta.com or follow them on LinkedIn, Instagram and X @okta. You can also connect with Trinh directly on LinkedIn.

If you’re interested in exploring the latest ServiceNow opportunities, check out our live vacancies or upload your resume today to keep up to date with all the latest opportunities.

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