ServiceNow Developer - French Speaking | USEM SecOps

Remote (EU)
Full-Time
4 Months
ASAP Start

We're looking for an experienced French-speaking ServiceNow Developer to join a leading Banking & Insurance organisation on a 4-month contract.

The role is fully remote within the EU and is focused on a USEM (User and Security Event Management) / SecOps project.

Key Requirements

• Strong ServiceNow Development experience
• Proven SecOps / Security Operations experience within ServiceNow
• Experience with USEM (User and Security Event Management) or closely related security event management solutions
• Strong hands-on experience with ServiceNow scripting, configuration and customisation
• Experience with security monitoring, event management and incident response
• Financial Services, Insurance or another regulated environment preferred
• Fluent French and English
• Based within the EU
• Available to start ASAP

Contract

• Fully remote - EU
• Full-time
• 4-month initial contract
• French & English required
• USEM / SecOps
• ASAP start

If you're a French-speaking ServiceNow Developer with USEM/SecOps experience and available for a new 4-month remote contract, we'd be keen to speak with you.

Our client, a leading consulting firm, are hiring a ServiceNow Business Process Consultant to join the team remotely on a contract basis. The successful candidate will support the design, implementation and adoption of ServiceNow solutions across government and commercial environments, translating risk, security and vulnerability management requirements into effective, scalable solutions.


Responsibilities

• Lead requirements-gathering workshops, stakeholder interviews and process-mapping sessions for ServiceNow IRM and Vulnerability Response implementations.

• Assess current business processes and define future-state workflows aligned with ServiceNow capabilities and best practices.

• Translate business and technical requirements into clear user stories, acceptance criteria, functional specifications and process documentation.

• Collaborate with ServiceNow developers, architects, platform owners and business stakeholders throughout the full implementation lifecycle.

• Contribute to the design of ServiceNow workflows, automation, data models, integrations and user experiences.

• Support Agile delivery activities, including sprint planning, backlog refinement, testing and release preparation.

• Coordinate User Acceptance Testing (UAT), validating solutions against agreed business requirements and addressing issues through to resolution.

• Support integrations between ServiceNow and enterprise security platforms.

• Serve as a key link between business, security, IT and ServiceNow delivery teams, ensuring effective communication and alignment.

• Produce process documentation, provide project updates, deliver knowledge transfer and support end-user training as required.

Skillset

• At least 3 years of experience in business analysis, business process consulting, ServiceNow consulting or a related role.

• Minimum of 2 years of hands-on experience delivering or supporting ServiceNow implementations.

• Certified Implementation Specialist - Integrated Risk Management (CIS-IRM, Certified Implementation Specialist - Vulnerability Response (CIS-VR) and Certified System Administrator (CSA) is required.

• Strong practical experience with ServiceNow Integrated Risk Management (IRM) and Vulnerability Response (VR).

• Proven experience gathering requirements, leading stakeholder workshops, mapping business processes, and developing clear user stories and acceptance criteria.

• Strong understanding of ServiceNow data structures, tables, workflows and core platform capabilities.

• Experience delivering projects within Agile or hybrid development environments.

• Experience with ServiceNow integrations involving enterprise security and vulnerability management platforms, ideally Tenable or CrowdStrike.

• Bachelor's degree in Information Systems, Business Administration, Computer Science or a related field.

ServiceNow HRSD Developer
Location: Remote (Canada)
Employment Type: Long Term Contract 


Our client, a growing Business Consulting firm, are hiring a ServiceNow HR Service Delivery (HRSD) Developer to join their digital transformation team. The successful candidate will be responsible for designing, developing, configuring, and customizing ServiceNow HRSD solutions that enhance the employee experience and streamline HR processes.


Responsibilities

• Design, develop and implement ServiceNow HRSD modules and applications, including Case and Knowledge Management, Employee Center, Lifecycle Events and related HR integrations.

• Customize and configure the ServiceNow platform using best practices in scripting (client scripts, UI policies, business rules, flow designer etc.)

• Collaborate with HR and IT stakeholders to translate business requirements into effective technical solutions.

• Develop and maintain integrations between ServiceNow and third-party HR systems (e.g. Workday, SAP SuccessFactors, etc.)

• Ensure adherence to ServiceNow development standards, security policies and governance processes.

• Conduct unit testing, UAT support and deploy solutions through established SDLC processes.

• Troubleshoot issues, optimize performance and provide ongoing support for ServiceNow HRSD applications.

• Stay current with ServiceNow platform releases and HRSD-related innovations to recommend improvements and enhancements.

Skillset

• At least 3 years of experience as a ServiceNow Developer, with a minimum of 2 years in HR Service Delivery (HRSD).

• Strong knowledge of ServiceNow platform architecture, scripting and configuration.

• Hands-on experience with HRSD modules such as Case Management, Employee Center and Lifecycle Events.

• Experience developing integrations via REST/SOAP APIs, MID Server and IntegrationHub.

• Proficiency with JavaScript, HTML and AngularJS (or similar front-end technologies).

• Solid understanding of HR processes and data structures.

• Familiarity with Agile methodologies and tools (e.g. Jira, Azure DevOps).

• Excellent communication and collaboration skills with a remote, distributed team.

• ServiceNow Certified System Administrator (CSA) and ServiceNow Certified Implementation Specialist - HRSD is a bonus.