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Our client, a global tech company, are hiring a ServiceNow TPSM Technical Consultant to join the team remotely within the United States. With deep expertise in ServiceNow AI, TPSM (Technology Provider Service Management) and Service Bridge capabilities, the successful candidate will focus on designing and delivering innovative Agentic AI solutions.
Responsibilities-
Establish and uphold development best practices for the team.
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Mentor and provide advanced technical guidance to Senior Technical Consultants.
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Deliver consultative support and expertise during workshops and discovery phases.
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Collaborate on the creation and enhancement of user stories.
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Execute configurations and implementations aligned with story specifications.
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Engage actively in Scrum ceremonies and support agile workflows as required.
Skillset-
Must be a U.S. citizen currently residing in the United States.
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Demonstrated experience serving as a Principal Technical Consultant within ServiceNow platforms.
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Deep expertise and practical experience with ServiceNow AI, TPSM (Technology Provider Service Management) and Service Bridge modules.
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Required certifications include CAD (Certified Application Developer), CSA (Certified System Administrator) and a minimum of two CIS (Certified Implementation Specialist) credentials.
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Our client, an innovative Fortune 500 Company, are hiring a ServiceNow FSM Architect to join their team in New York on a contract basis. The successful candidate will act as the technical lead on ServiceNow Field Service Management (FSM) projects, driving the delivery of high-quality solutions that meet client requirements and adhere to industry best practices.
Responsibilities-
Serve as the primary technical lead on ServiceNow FSM projects, representing the development team to clients.
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Uphold high standards for technical deliverables, ensuring they are consistent and of superior quality.
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Design and architect robust ServiceNow solutions tailored to address complex business challenges.
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Interpret client requirements and develop scalable, sustainable technical implementations.
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Manage story estimation, guide backlog refinement and oversee delivery timelines.
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Lead onboarding sessions with new clients by facilitating sprint reviews and demonstrations.
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Work closely with Engagement Managers to control scope and proactively resolve technical roadblocks.
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Provide guidance and mentorship to developers, consultants and fellow architects on best practices and design strategies.
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Explore and evaluate third-party and partner technologies for integration opportunities.
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Drive ongoing improvements to technical delivery processes and overall service excellence.
Skillset-
Bachelor’s degree in Computer Science, Information Technology or related.
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Minimum of 5 years’ experience working with the ServiceNow platform.
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ServiceNow Certified System Administrator certification is required. ServiceNow Certified Implementation Specialist for FSM is highly desirable.
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Proven track record of successfully implementing FSM solutions in client-facing environments.
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Solid understanding of integration protocols and technologies such as SSO, SAML, REST, LDAP and JDBC.
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Skilled in JavaScript development within the ServiceNow platform, including use of business rules, client scripts and UI components.
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Hands-on experience with Agile/Scrum methodologies, including team leadership and backlog management.
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Capable of leading and coordinating complex technical projects with multiple stakeholders and moving parts.
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Excellent communication, leadership and consulting abilities with a focus on delivering client value.
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Our client, an Elite ServiceNow Partner, is hiring a trained and certified ServiceNow ITAM Technical Consultant to join their Philadelphia team on a contract basis. The successful candidate will utilize the ServiceNow platform to handle customer incidents and requests, with a primary focus on building and implementing ServiceNow applications and modules.
Responsibilities-
Implement end-to-end automated solutions, including the technical setup of the ServiceNow Platform, Core System and Applications.
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Provide expert-level knowledge and customer support within the ITSM and ITAM Suites, with an emphasis on CMDB.
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Articulate the features and benefits of ServiceNow's ITSM and ITAM suites to customers.
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Design, develop and migrate customers' legacy solutions to ServiceNow.
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Apply ITIL processes, customize workflows, set up ticketing systems, automate processes, develop reports, create dashboards and configure systems.
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Use Agile software development methods for platform customizations and application enhancements.
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Coordinate and prioritize development efforts, engage with vendors and management, and potentially lead additional administrators.
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Ensure seamless integration of solutions with other systems by evaluating dependencies, relationships, and integration points.
Skillset-
Extensive functional and technical expertise in the ServiceNow platform, with proven experience in platform navigation, administration, configuration, and scripting.
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At least 5 years of experience in ServiceNow development.
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Hands-on experience with the ITSM Suite.
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Familiarity with ITOM Event Management, Discovery, Service Mapping and Orchestration.
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ServiceNow Admin certification (or higher) preferred, but not required with equivalent experience.
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ServiceNow Certified System Administrator.
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ServiceNow Certified Implementation Specialist in ITSM, and either ITAM or ITOM.
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Background in software development or IT service management.
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Solid understanding of ITIL concepts and IT Service Management practices (ITIL v3 certification is a plus).
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Experience with Agile software development (SCRUM experience is a plus).
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Our client is an Elite ServiceNow partner that are renowned for pioneering solutions across diverse industries. They are hiring a ServiceNow HRIS Implementation Specialist on a contract basis to join the team in Texas and lead the delivery of top-tier solutions tailored to the organization's requirements.
Responsibilities:-
As the ServiceNow HRIS Implementation Specialist, you will collaborate with HR stakeholders to comprehend requirements, pinpoint automation prospects and devise solutions using the ServiceNow HR Service Delivery suite.
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You will customize and configure ServiceNow HR applications to optimize processes like Employee Service Center, HR Case Management, Onboarding and Offboarding.
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Take charge of implementation projects from start to finish, ensuring adherence to timelines, budgets and quality benchmarks.
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Develop thorough documentation covering system configurations, process workflows, user guides and training materials.
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Execute meticulous system testing, validation and user acceptance testing (UAT) to guarantee functionality, data integrity and user contentment.
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Deliver end-user training, assistance and issue resolution for ServiceNow HR applications promptly.
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Monitor system performance and user input to pinpoint areas ripe for optimization and enhancement.
Skillset:-
Bachelor’s degree in Human Resources, Information Technology or equivalent.
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Minimum of eight years of experience as a HRIS Specialist, ServiceNow Developer or similar, emphasizing experience with ServiceNow HR Service Delivery applications.
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ServiceNow Certified Implementation Specialist HR Service Delivery (HRSD) certification.
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Robust comprehension of HR processes, practices and compliance requisites.
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Proficient in ServiceNow platform configurations, customizations and integrations.
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Hands-on experience with HRIS systems, data migration and integration technologies such as LDAP, SSO, API.
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Proven track record in project management, organizational prowess, and multitasking capabilities.
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Detail-oriented mindset, committed to delivering high-quality solutions and ensuring customer satisfaction.
Interested? Apply now in the link below! -