ServiceNow Lead Developer Jobs

Our client, an established IT Services company, is hiring a Senior ServiceNow Developer to join their team remotely on a 9-month contract. The successful candidate will lead the design, development and optimization of ServiceNow applications and processes, including workflows, integrations and automation solutions, ensuring they meet business requirements and adhere to best practices.


Responsibilities

• Design, develop and maintain ServiceNow applications, modules and client-server scripts.

• Integrate commercial off-the-shelf (COTS) software and ServiceNow components into the existing IT architecture.

• Partner with stakeholders to gather requirements, create technical specifications and deliver scalable solutions.

• Plan, develop, test and deploy applications and automation workflows.

• Create test data, document test scenarios, execute tests and analyze outcomes.

• Diagnose, troubleshoot and resolve systems, applications and production issues.

• Support system enhancements, workflow optimization and process modelling initiatives.

• Implement ServiceNow best practices using platform features, APIs and scripting tools.

• Coordinate system testing and assist end-users during acceptance testing.

Skillset

• Bachelor’s degree in Computer Science, Information Technology or similar.

• At least 8 years of experience in programming or application development, including substantial hands-on experience with ServiceNow.

• ServiceNow certifications such as Certified Administrator, Certified Application Developer, and/or Federal Enterprise Architect Certification (FEAC) are highly desirable.

Our client, an established IT Services organization, are hiring a ServiceNow Business Analyst to join the team on a contract basis in Virginia. The successful candidate will lead the analysis of business requirements, convert them into effective ServiceNow solutions and deliver training to both end users and administrators, while also serving as the key liaison between business stakeholders, technical teams and users to drive successful implementation and sustained platform adoption.


Responsibilities

• Elicit, analyse and document detailed business requirements for enterprise workflow platform implementations.

• Facilitate stakeholder workshops, interviews and process discovery sessions.

• Translate business needs into clear functional requirements, user stories and process documentation.

• Support configuration and enhancement of ServiceNow modules.

• Assist in workflow design, business rules configuration and process automation.

• Analyse and document system integration points and data flows.

• Produce and maintain Business Requirement Documents (BRDs) and Functional Specifications.

• Create process flow diagrams and supporting documentation.

• Collaborate closely with technical teams, developers and product owners within Agile/Scrum environments.

• Identify opportunities to optimise workflows and improve operational efficiency.

Skillset

• Proven background working as a ServiceNow Business Analyst.

• Hands-on experience with connected workplace and asset management platform solutions.

• Strong understanding of ServiceNow ITSM and other relevant ServiceNow modules.

• Demonstrated expertise in requirements elicitation and stakeholder engagement.

• Experience creating and delivering user training and supporting documentation.

• Working knowledge of Agile and Scrum delivery frameworks.

• Excellent communication, facilitation and presentation abilities.

• Experience supporting Nuvolo connected workplace platform implementations is a plus.

• Industry experience within Healthcare, Facilities Management or Enterprise Asset Management environments is a bonus.

Our client, a global leader in the FinTech industry, is hiring a ServiceNow ITFM Product Manager to join the team on a contract basis in Bayern, Germany. The successful candidate will drive the delivery of their Native ServiceNow SaaS solutions, leveraging a blend of strong project management skills and advanced business analysis expertise.


Responsibilities

• Oversee the planning, execution and successful completion of multiple concurrent projects, ensuring alignment with scope, schedule and budget.

• Create and maintain comprehensive project plans, timelines and resource allocation strategies.

• Coordinate cross-functional teams, vendors and stakeholders to manage deliverables and dependencies.

• Lead meetings and calls confidently, capturing and communicating business requirements without constant technical support.

• Track and report on project progress, risks and issues to senior management and stakeholders.

• Develop and implement communication strategies to keep all stakeholders informed and engaged.

• Elicit and analyse business requirements through interviews, workshops and documentation review.

• Convert business needs into detailed functional specifications and user stories.

• Work closely with developers, solution architects, and QA teams to ensure accurate implementation.

• Document business processes, workflows and system interactions to support project execution and future enhancements.

Skillset

• Complete ServiceNow CSA (Certified System Administrator) training within the first 2 months.

• Complete all company-specific LMS training for proprietary applications.

• Participate in hands-on product demos, workshops and knowledge-sharing sessions.

• Strong understanding of ServiceNow ITFM and SaaS solutions.

• Excellent analytical and problem-solving skills, with the ability to translate business needs into actionable requirements.

• Exceptional communication and stakeholder management abilities, including leading meetings and workshops.

Our client, a global leader in the FinTech industry, is hiring a ServiceNow Consultant to join the team on a contract basis in Bayern, Germany. The successful candidate will be instrumental in delivering the company’s Native ServiceNow SaaS solutions, working closely with stakeholders, cross-functional teams and senior management to ensure projects are executed smoothly and aligned with strategic business goals.


Responsibilities

• Oversee multiple projects from initiation to completion, ensuring alignment with scope, timeline and budget.

• Create and maintain comprehensive project plans, schedules and resource allocations.

• Coordinate deliverables and dependencies across internal teams, vendors and stakeholders.

• Lead meetings independently, capturing business requirements and translating them for technical execution.

• Track and report project progress, risks and issues to stakeholders and senior management.

• Elicit and analyse business requirements through interviews, workshops and documentation.

• Convert business needs into detailed functional specifications and user stories.

• Collaborate with developers, solution architects and QA teams to ensure accurate implementation.

• Document business processes, workflows and system interactions to support project execution and future enhancements.

Skillset

• Extensive experience in both project management and business analysis.

• Skilled at translating business needs into technical solutions and driving successful execution.

• Confident leading meetings and communicating requirements independently of technical team members.

• Demonstrated success in delivering SaaS or IT projects on time and within scope.

• Completion of CSA training for ServiceNow within 2 months is a big plus.

• Hands-on experience with product demos to enhance understanding and client engagement.

Lead Functional Consultant – ServiceNow IRM
Location: Netherlands (Hybrid)
Engagement: Freelance/contract
Contract Duration: 6 months (potential extension based on project needs)


Our client, a leading retail pharmaceutical company in the Netherlands is hiring an experienced Lead Functional Consultant specializing in ServiceNow Integrated Risk Management (IRM). The successful candidate will drive the functional design, implementation and enhancement of ServiceNow IRM capabilities to support enterprise-level governance, risk and compliance (GRC) initiatives.


Responsibilities

• Serve as the functional lead for ServiceNow IRM, acting as the primary liaison between business stakeholders and technical teams.

• Translate business requirements into functional specifications, user stories and solution designs within the ServiceNow IRM framework.

• Lead workshops, requirement-gathering sessions and design reviews with risk, compliance, security and IT stakeholders.

• Configure and enhance IRM modules including Policy & Compliance, Risk Management, Audit Management and Vendor Risk.

• Ensure alignment of the IRM solution with industry best practices, regulatory requirements and internal governance standards.

• Oversee functional testing, UAT support and overall solution quality.

• Collaborate with developers and architects to ensure functional integrity and successful delivery of enhancements and new features.

• Provide expertise in process optimization, workflow design, data modelling and reporting within the IRM ecosystem.

• Deliver documentation including functional designs, process flows, training materials and operational procedures.

• Support change management and user adoption across the business.

Skillset

• Proven experience as a functional consultant or lead within ServiceNow IRM/GRC implementations.

• Strong understanding of governance, risk and compliance processes within enterprise environments.

• Experience delivering end-to-end IRM solutions including requirements gathering, design, configuration and testing.

• Excellent stakeholder management and communication skills, capable of engaging both technical and non-technical audiences.

• Ability to operate independently and lead small teams or workstreams.

• ServiceNow certifications (e.g., CIS-IRM, CSA) highly preferred.

• Experience working in regulated industries (pharma, healthcare, retail) is a strong advantage.

• Familiarity with Dutch regulatory standards is a plus.

• Ability to work on-site in the Netherlands as required.

How to Apply

Interested candidates should submit a CV outlining relevant ServiceNow IRM experience along with availability and daily rate expectations.

ServiceNow ITOM Technical Consultant
Location: Remote (CET + 2 time zone)
Contract Duration: 3 Months (with potential extension)
Start Date: ASAP



Our client, a leading banking organisation, is hiring an ITOM Technical Consultant to join their team on a 3-month remote contract. The successful candidate will play a hands-on role in delivering high-quality IT Operations Management (ITOM) solutions across the full suite of ServiceNow modules. This role involves close collaboration with technical teams, stakeholders, and ServiceNow platform owners to design, configure and implement robust ITOM capabilities.


Responsibilities

• Implement, configure and customize the ServiceNow ITOM suite, including Discovery and Service Mapping, Event Management, Cloud Management / Orchestration and Operational Intelligence.

• Integrate ITOM with other ServiceNow modules (e.g. ITSM, ITAM, CMDB).

• Develop and maintain Discovery patterns, probes and sensors.

• Ensure CMDB data integrity and normalization.

• Troubleshoot technical issues and provide subject matter expertise on ITOM capabilities.

• Collaborate with ServiceNow architects, developers and client stakeholders to translate business needs into technical solutions.

• Deliver documentation, configuration guides and operational handover materials.

Skillset

• At least 3  years of hands-on ServiceNow ITOM implementation experience.

• Strong technical background in ServiceNow Discovery, Service Mapping and Event Management.

• ServiceNow certifications such as Certified Implementation Specialist – ITOM, ServiceNow System Administrator are a big plus.

• Proven experience with CMDB data modeling, reconciliation and maintenance.

• Familiarity with cloud and infrastructure environments (AWS, Azure, VMware, etc.)

• Scripting experience using JavaScript, PowerShell or Python.

• Excellent troubleshooting, communication and stakeholder management skills.

ServiceNow CSM Principal Technical Consultant
Location: Remote in EU
Contract Type: 3-Month Rolling Contract


Our client, a leading automotive consultancy, is hiring an experienced ServiceNow Technical Lead with strong expertise in Customer Service Management (CSM) to join their digital transformation programme. The successful candidate will be responsible for leading the technical design, development, and delivery of ServiceNow CSM solutions aligned with business objectives.


Responsibilities

• Lead the end-to-end technical implementation of ServiceNow CSM modules and integrations.
• Collaborate with business analysts, architects, and stakeholders to translate requirements into scalable technical solutions.
• Provide technical leadership and best practice guidance to developers and platform administrators.
• Design and implement workflows, service portals, integrations, and automation using Flow Designer, IntegrationHub, and related ServiceNow capabilities.
• Ensure alignment with ITIL and enterprise architecture standards.
• Conduct code reviews, performance tuning, and quality assurance checks.
• Support production deployments and post-implementation improvements.
• Produce and maintain technical documentation.

Skillset

• Proven experience as a ServiceNow Technical Lead or Senior Developer, specifically within CSM implementations.
• Strong understanding of ServiceNow architecture, scripting (JavaScript, Glide), and integration technologies (REST/SOAP APIs, MID Server, etc.).
• Experience with automotive industry clients or large enterprise environments preferred.
• ServiceNow Certified System Administrator (CSA) required; CSM and Application Developer certifications desirable.
• Excellent communication and stakeholder management skills.
• Fluent in English; German language skills are an advantage.

Apply Now in the link below or reach out to ailsa@alldus.com for more details.

ServiceNow ITOM Technical Consultant
Location: Remote (CET + 2 time zone)
Contract Duration: 3 Months (with potential extension)
Start Date: ASAP


Our client, a leading Banking organization, are hiring an experienced ServiceNow ITOM Technical Consultant to join their team on a 3-month remote contract. The successful  candidate will be responsible for working closely with technical teams, stakeholders and ServiceNow platform owners to design, configure and implement ITOM capabilities, ensuring alignment with best practices and business goals.


Responsibilities

• Implement, configure and customize the ServiceNow ITOM suite, including Discovery and Service Mapping, Event Management, Cloud Management / Orchestration and Operational Intelligence.
• Integrate ITOM with other ServiceNow modules such as ITSM, ITAM and CMDB.
• Develop and maintain Discovery patterns, probes and sensors.
• Ensure CMDB data integrity and normalization.
• Troubleshoot technical issues and provide subject matter expertise on ITOM capabilities.
• Collaborate with ServiceNow architects, developers and client stakeholders to translate business needs into technical solutions.
• Deliver documentation, configuration guides and operational handover materials.

Skillset

• At least 3 years of hands-on ServiceNow ITOM implementation experience.
• Strong technical background in ServiceNow Discovery, Service Mapping and Event Management.
• ServiceNow certifications such as Certified Implementation Specialist – ITOM and/or ServiceNow System Administrator are a bonus.
• Proven experience with CMDB data modeling, reconciliation and maintenance.
• Familiarity with cloud and infrastructure environments (AWS, Azure, VMware).
• Scripting experience using JavaScript, PowerShell or Python.
• Excellent troubleshooting, communication and stakeholder management skills.

ServiceNow Architect (Bilingual – English/French)
Location: Remote (Canada only)
Employment Type: Contract-to-Hire
 

Our client, a leading ServiceNow Elite Partner, are hiring an experienced ServiceNow Architect for a contract-to-hire engagement. The ServiceNow Architect will play a key role in designing, leading and implementing ServiceNow solutions that align with client needs and business objectives. This is a remote role open only to candidates who are Canadian citizens or permanent residents.

 

Responsibilities

• Lead architectural design and delivery of ServiceNow solutions across multiple modules.
• Translate business requirements into technical designs and provide best practice guidance.
• Work closely with stakeholders, developers and project managers to ensure successful solution delivery.
• Oversee integration of ServiceNow with other enterprise systems.
• Provide mentorship to technical teams and support client workshops.
• Ensure adherence to ServiceNow platform governance and standards.

Skillset

• Proven experience as a ServiceNow Architect with multiple successful implementations.
• Deep expertise across several ServiceNow modules (ITSM, ITOM, HRSD, CSM etc.).
• Strong knowledge of ServiceNow best practices, design patterns and platform capabilities.
• Bilingual (English/French) – professional working proficiency in both languages.
• Excellent communication and stakeholder management skills.
• Must be a Canadian citizen or permanent resident.