ServiceNow Platform Architect (TS) Jobs

Our client, a growing tech consultancy, are hiring an experienced ServiceNow Developer to join the team in Virginia. The successful candidate will help enhance and maintain a large-scale ServiceNow environment for a federal customer, supporting major platform upgrades and new implementations across a complex, multi-module instance.


Responsibilities

• Design, develop, configure and customize ServiceNow applications and core platform capabilities.

• Create workflows, UI policies, business rules, client scripts, catalog items and other platform components.

• Assist with platform upgrades, including testing, issue remediation, troubleshooting and post-upgrade validation.

• Develop and maintain integrations using IntegrationHub, REST, SOAP and other integration technologies.

• Write clean, scalable and maintainable JavaScript in accordance with established development standards.

• Partner with developers, architects and stakeholders to convert business requirements into effective technical solutions.

• Deliver solutions that comply with federal security, governance and regulatory requirements.

• Investigate and resolve application defects, performance issues and production support requests.

• Contribute to code reviews, technical documentation, knowledge sharing and continuous platform improvement.

Skillset

• Active Top Secret security clearance is essential.

• ServiceNow Certified System Administrator (CSA) certification.

• CompTIA Security+ or ServiceNow Certified Application Developer (CAD) certification would be a bonus.

• Hands-on experience developing and configuring ServiceNow applications in a production environment.

• Strong experience working with large-scale, complex ServiceNow instances.

• Proficiency in JavaScript, ServiceNow scripting and core platform capabilities.

• Experience with one or more ServiceNow modules, including ITSM, ITOM, HRSD, SecOps, CSM or custom applications.

• Strong understanding of ServiceNow development standards, security principles and platform best practices.

• Experience supporting federal government or Department of Defense customers, with knowledge of relevant security, compliance and audit requirements.

Our client, a growing tech consultancy, are hiring an experienced ServiceNow Architect to join the team in Virginia. The successful candidate will provide technical leadership across a large, multi-module ServiceNow environment supporting a federal customer. Including to own the platform architecture and technical strategy, and lead major upgrades, new implementations and complex integrations.


Responsibilities

• Own and evolve the ServiceNow platform's technical architecture, strategy and long-term roadmap.

• Lead the design of major platform upgrades, new module deployments and complex integrations across the ServiceNow ecosystem.

• Develop and enforce engineering standards, security controls, architectural guidelines and governance practices aligned with federal requirements.

• Convert business and mission-critical requirements into secure, scalable and maintainable ServiceNow solutions.

• Assess emerging ServiceNow products and capabilities, recommending appropriate technologies and features for adoption.

• Provide technical direction, mentorship and architectural guidance to senior and mid-level ServiceNow developers.

• Partner with federal customers, stakeholders, program managers and delivery teams throughout the solution lifecycle.

• Review technical designs and high-risk platform changes to maintain quality across implementations and upgrades.

• Ensure all solutions satisfy federal requirements relating to security, compliance, auditability, reliability and performance.

• Promote continuous platform improvement by addressing technical debt and advancing the overall ServiceNow environment.

Skillset

• Active Top Secret security clearance is essential.

• ServiceNow Certified System Administrator (CSA) certification.

• CompTIA Security+ and ServiceNow Certified Application Developer (CAD) certifications are highly desirable.

• Additional ServiceNow credentials, such as Certified Technical Architect (CTA) or relevant Certified Implementation Specialist (CIS) certifications, would be a plus.

• Extensive experience designing and implementing ServiceNow solutions across large, complex enterprise environments.

• Demonstrated success leading technical strategy for major platform upgrades and multi-module implementations.

• Advanced knowledge of ServiceNow architecture, security, integrations, development standards and platform best practices.

• Proven ability to design scalable ServiceNow architectures and effective enterprise governance frameworks.

• Experience supporting federal or Department of Defense customers, with knowledge of relevant security, compliance, and audit frameworks is a bonus.

• Excellent stakeholder engagement, communication and technical leadership skills.